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Steve White Volkswagen Audi - Greenville

Greenville, SC

Overview
Reviews
Vehicles
4.7
1,062 Reviews
Call Dealership (864) 288-8300
View Awards

100 Duvall Drive

Greenville, SC

29607

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Showing 1,062 reviews

November 25, 2023

Making an appoint is super easy and quick. I am also informed about price and duration of service More

by bleonhar2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Dec 28, 2023 -

Steve White Volkswagen Audi - Greenville responded

Efficiency is our goal; thank you for the perfect rating! Take care.

November 25, 2023

Super professional service, They serviced my vehicle in lighting quick time.I'd recommend this place to anyone. More

by ageeinvestors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc White, Terry Smith, Christian Vicino, Neal Simkins, Derreck Yarbrough, Jeff Wyatt, Joe Sullivan, Aundra Wilson, Joan Tomlin, Erin Wadsworth
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Adrian, thank you so much for your 5-star rating and recommendation! Continue to take care!

November 25, 2023

My Car was ready within timeframe requested. Service agent, Tyler was very nice and helpful. Called when car was ready. More

by Shugartkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 28, 2023 -

Steve White Volkswagen Audi - Greenville responded

Awesome! Thanks for taking the time to share your feedback. We look forward to continuing to earn your business at Steve White Volkswagen!

November 24, 2023

Things have changed lately. Not as good as they used to be but they’re not bad. Will continue to use them and hope they will get back to the way they used to be. More

by Not today
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Thank you for your honest feedback. We look forward to providing you with exceptional customer service during your future visits.

November 24, 2023

Amazing staff. Has been since we moved here in 2016. Three different Audi’s now and the staff here never disappoints. More

by david.goad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal
Report | Print
Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

David, we are beyond grateful for your repeat business at Audi Greenville! Continue to take care, and we will see you next visit!

November 24, 2023

Clean inviting area to wait on my car. Plenty of snacks and drinks plus a movie to keep my time acceptable. More

by cmauldin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Charles, thank you for taking the time to share your experience at Steve White Volkswagen!

November 24, 2023

Average to below. I Definitely think it has went downhill in the past few years. Was considering my fourth VW/Audi based on the service department, but not anymore. More

by lori.harvey.nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Lori, your feedback is important to us. If there is anything we can do to improve your visits with us, we would appreciate the opportunity to hear those details from you. Thanks and take care.

November 24, 2023

Very prompt and courteous service. Gary was great to talk to and listen to my concerns and was very profession! He was quick to recognize the problem and made me feel very comfortable d More

by art04301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the other personnel who served me but they were all outstanding.
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Awesome! Thank you for taking the time to share your feedback! We sincerely appreciate the opportunity to take care of your car needs at Audi Greenville!

November 23, 2023

We usually have a good experience. Last time we were there we waited 3 hrs and when I asked they said car wasn’t even checked yet. We left, then came back just to know our problem wasn More

by liz.scott8485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Avery
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Liz, our deepest apologies for missing the mark with providing you all a seamless visit this go-round. Though your issue has since been resolved, I hope you all will give us another opportunity to resolve any issues in the future in a much more efficient and timely manner. Continue to take care.

November 23, 2023

Untrustworthy. I feel some of the things that I've been told have been very inconsistent More

by pamelaj2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Invoice is not in my immediate reach
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Dec 27, 2023 -

Steve White Volkswagen Audi - Greenville responded

Pamela, thank you for sharing your feedback. Would you be open to sharing more details? I would love the opportunity to get you connected to the respective manager if at all possible. Thank you and take care.

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