Steve White Volkswagen Audi - Greenville
Greenville, SC
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This dealership is the epitome of care, concern and professionalism. They believe the customers needs come first; not the profit. I had an exceptional experience with them. This was after visiting a professionalism. They believe the customers needs come first; not the profit. I had an exceptional experience with them. This was after visiting another Audi dealership that did nothing but give me the run around and were "typical car salesman." Steve White Audi should be the Gold Standard of how to treat a customer before, during and after the sale. I would not use any other Audi, VW dealership in the Southeast. More
Everyone at the Audi dealership in Greenville is wonderful. They are all very professional, courteous, responsive and caring. All of our questions, as much as, they may have seemed insignificant, wonderful. They are all very professional, courteous, responsive and caring. All of our questions, as much as, they may have seemed insignificant, were answered as if they were very important. The group at Audi, service and administration are the best, and treat us like family. More
I tried to purchase a 2009 Jetta Sportwagen TDI elsewere and had poor service and subsequently, no Jetta. When I met with Ron, he made sure the 2010 Jetta Sportwagen TDI was built to my specs. It arrived ea and had poor service and subsequently, no Jetta. When I met with Ron, he made sure the 2010 Jetta Sportwagen TDI was built to my specs. It arrived early and exactly as I ordered it. It is a cool ride. More
The service department at Steve White Motors is fast, courteous and extremely efficient. This is the second Audi I have had and I have NEVER had a problem or a complaint with any part of the service exp courteous and extremely efficient. This is the second Audi I have had and I have NEVER had a problem or a complaint with any part of the service experience at Steve White Motors. Based solely on my service experiences at Steve White Motors, I would recommend anyone to lease/own cars through Steve White Motors. More
Customer appreciation is clearly a priority at Steve White. Professional environment. Loaner car was always available and clean. The customer serviceman went out of his way to accommodate my schedule. M White. Professional environment. Loaner car was always available and clean. The customer serviceman went out of his way to accommodate my schedule. My repair was lengthy due to the scope of work, I was constantly update on the status. Best Dealer that I have ever experienced More
I brought my 2007 VW Passat Wagon into Steve White for a routing 40,000 mile service. Derrick was my service advisor this time and I had not worked with him in the past. The last time I visited, my proble routing 40,000 mile service. Derrick was my service advisor this time and I had not worked with him in the past. The last time I visited, my problem was not solved (I had a slow leak in a tire and they couldn't find the source - eventually a tire dealer found that there was a hole on the inside and fixed it). Needless to say, I wasn't expecting anything too extraordinary, but they've always done a decent job, so in it went. I told him when I made the appointment that I thought I had a coupon. Come to find out, my coupons weren't for the service I was getting, but he still gave me a 10% discount on my service which saved me over $40. My car was ready earlier than promised and when I arrived he told me they had gone ahead and fixed two things that were under warranty until 50,000 miles. The coating on the lock and window buttons had bubbled up and was peeling off. I didn't mention the last few times I was there because I figured it either couldn't be fixed or wasn't covered. He was proactive, knowing that it was a problem with my make/model, saw that it had happened, and had it fixed for me free of charge - what a delightful surprise. I've always been generally satisfied with my service there, but this experience was fantastic. More
From the moment we walked into the show room we had a good feeling. Jeff Achterhoff , our Sales Consultant, is very personable and knowledgeable. We were impressed how everyone works together to sincer good feeling. Jeff Achterhoff , our Sales Consultant, is very personable and knowledgeable. We were impressed how everyone works together to sincerely please the customer without being overwhelming. Harry New, Sales Manager, made himself available to answer any additional questions we might have. Champ Covington did a great job going over what to know about the Audi and Brent Illsley expedited the paper work with ease. We would highly recommend Steve White Motors. More
The customer service at Steve White is phenomenal. They are always very friendly and helpful. I have had my vehicle in the service dept twice for routine maintenance and it has always been repaired very t are always very friendly and helpful. I have had my vehicle in the service dept twice for routine maintenance and it has always been repaired very timely. I also test drove the Tiguan one day while my car was in the service dept. and the sales team was just as professional! Great experience! More
I brought in my 2001 Volkswagen Jetta for warranty work on the catalytic converter. The service employee that I dealt with (Neil) was very knowledgeable and worked with me to get as much work done as poss on the catalytic converter. The service employee that I dealt with (Neil) was very knowledgeable and worked with me to get as much work done as possible with as little cost as possible. I also had my timing belt replaced and was shocked at how competitive their prices were compared to the private mechanic that I have dealt with in the past. A++ More
This dealership went above and beyond to find the car that I wanted at the price I needed. They only wanted to make me happy. The service was very professional. I get so many compliments on my new Volk that I wanted at the price I needed. They only wanted to make me happy. The service was very professional. I get so many compliments on my new Volkswagon Eos. This was my first experience buying a new car and the dealership was very helpful. More