
Steve White Volkswagen Audi - Greenville
Greenville, SC
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My Salesperson was awesome. His name is Mike Oxley. I would only deal with him again. I have purchsed many vehichles at many dealerships, and he is by far the best. Christian is the finance person, and would only deal with him again. I have purchsed many vehichles at many dealerships, and he is by far the best. Christian is the finance person, and he was informative and helpful. Both Mike and Christian were helpful, and never pushy. They did not try to sell me anything extra- at all, unless I asked about it. Then they gave me the truth, and left the decisions to me. I did have to bring my vw in for service because of a sensor problem. Although I was upset about this, being that it was only one month old, they gave me a brand new car to drive while getting fixed. Neal was my service technician, he kept me posted, and made sure it was fixed correctly before he called to say I could pick it up. He was also very respectful, and helpful. I would definately buy another vw, but only from this dealership. I Lov my VW Jetta SportWagen. More
2009 Jetta Wagon developed ticking noise while I was 900 miles from home. This was the closest dealership, so I brought them the car. They got me an appointment the next morning, diagnosed a manufacturer' miles from home. This was the closest dealership, so I brought them the car. They got me an appointment the next morning, diagnosed a manufacturer's defect, lent me a 2010 Jetta for two days, overnighted the parts, did the warrantee repair and the 30K service which was almost due, and got me back on the road again. They were extremely pleasant and courteous (and very apologetic for the problem!) Excellent service. Lisa More
I am always able to get an appointment when I need it and at a convenient time for me since I live more than 30 miles from the dealership. The service recommendations, the quality of the work and my car's pe at a convenient time for me since I live more than 30 miles from the dealership. The service recommendations, the quality of the work and my car's performance has been exceptional in every way. This is my third AUDI A6 since 1997 and I fully intend to replace it, when needed, with another A6 and will purchase it from Steve White because of their commitment to my satisfaction and top performance from my car. Rod Harley Lake Blalock Spartanburg, SC More
My first experience with Steve White service and it was great! Staff were very informative and friendly. There were snacks and drinks available along with reading material to make the wait for service as p great! Staff were very informative and friendly. There were snacks and drinks available along with reading material to make the wait for service as pleasureable as possible. The facilities were very neat and clean. Will definitely bring my Audi back to Steve White for service. More
The above rating was given because of our recent excellent experience at Steve White Motors. Grover Fitzgerald greeted us shortly after we arrived on the lot, and stayed with us throughout the enti excellent experience at Steve White Motors. Grover Fitzgerald greeted us shortly after we arrived on the lot, and stayed with us throughout the entire buying process. He was friendly, knowledgeable, and helpful, quickly and accurately answering our questions. We would not hesitate to recommend Steve White Motors to anyone looking to buy a new or used car. In the future, we will come to this dealership first for all vehicle needs. Steve and Jill Showen More
My experience buying a Volkswagen Jetta TDI was very positive. Michael was a gentleman and made the experience painless and comfortable. The only problem was that your inventory for the model car I w positive. Michael was a gentleman and made the experience painless and comfortable. The only problem was that your inventory for the model car I wanted (VW TDI Sportswagen) was very limited. I would've liked to have had the opportunity to have more options. More
I bought a 2010 Jetta TDI in September 2010, Will Gillespie was my sales associate. He was very professional, not too pushy and very informative. The specific car I wanted was not at Steve White an Gillespie was my sales associate. He was very professional, not too pushy and very informative. The specific car I wanted was not at Steve White and Will worked hard to locate my car and have it delivered, and did most of the work over the phone and email, which was very convenient! The process was very smooth and easy. I had a freak accident at the dealer the day I picked up my car and it was handled wonderfully by the staff. They showed concern and professionalism throughout the entire ordeal. Will held onto the car for me until I was able to come back and I did the paperwork and drove the beautiful machine home! The financing process was quick and easy to follow, I appreciate the dedication the Steve White team has to their customers! Steve White and VW Customer Care Center have been great to work with, I will definitely do work with them again and would recommend to anyone! More
Will took the time to help me understand the difference in all of the Volkswagon models. He was very courteous, and helpful. The actual car we decided on was not available on the lot, so Will spent numer in all of the Volkswagon models. He was very courteous, and helpful. The actual car we decided on was not available on the lot, so Will spent numerous hours trying to find the exact car for my daughter. I know he spent in excess of 10 hours trying to find the exact color and option package that she wanted. He called me everyday keeping me updated on what was available at other dealers. When we picked the car up, Will spent more than 1 hour with both me and my daughter going over the features of the car and explained in detail scheduling service on line. Will even followed up with two phone calls after the sale making sure that we had no further questions about the car. More
I gave my 100,000 mile service experience at Steve White VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. I found it a pleasure dealing with Jeff Wyatt for scheduling the service, and especially for the call back updates on the progress of the work and on recommendations for replacement tires for my car. The appointment was scheduled for when I wanted it and the work was done within the timeframe promised and at the price I was quoted. More
I can't express to you how awesome this Dealership treated me, I am a widow and never had a desire to go buy a car, matter of fact I refused to go so my husband always took care of car buying for us. treated me, I am a widow and never had a desire to go buy a car, matter of fact I refused to go so my husband always took care of car buying for us. I started looking about a year ago and spoke with Annie, a few times, I would recive e-mails ,and look at them, but nothing caught my eye, then on Wed. Sept. 15,2010 , I opened an e-mail from Steve White, and there she was, " my Baby" . I responed to the e-mail and Will Gillispie took me from looking to owning!! These people you have at Steve White are awesome!!! Wes, walked me through the finance papers, as if I was his Mom, and I really do think the world of the Steve White Team!!! I have gone from "I will never go into one of those places to This is my Dealership!" Thank-you for employing such a great group of professionals! I am sure there were lots of folks involved with my purchase, that i never got to meet, but i feel as though I was treated with respect and I was treated fairly, Steve White team has earned my business,and by the way, I LOVE MY CAR!!!!!! God Bless each of you and Thank-you for your time. Betsy Singleton, Happy Customer! More