Steve White Volkswagen Audi - Greenville
Greenville, SC
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The above rating was given because of our recent excellent experience at Steve White Motors. Grover Fitzgerald greeted us shortly after we arrived on the lot, and stayed with us throughout the enti excellent experience at Steve White Motors. Grover Fitzgerald greeted us shortly after we arrived on the lot, and stayed with us throughout the entire buying process. He was friendly, knowledgeable, and helpful, quickly and accurately answering our questions. We would not hesitate to recommend Steve White Motors to anyone looking to buy a new or used car. In the future, we will come to this dealership first for all vehicle needs. Steve and Jill Showen More
My experience buying a Volkswagen Jetta TDI was very positive. Michael was a gentleman and made the experience painless and comfortable. The only problem was that your inventory for the model car I w positive. Michael was a gentleman and made the experience painless and comfortable. The only problem was that your inventory for the model car I wanted (VW TDI Sportswagen) was very limited. I would've liked to have had the opportunity to have more options. More
I bought a 2010 Jetta TDI in September 2010, Will Gillespie was my sales associate. He was very professional, not too pushy and very informative. The specific car I wanted was not at Steve White an Gillespie was my sales associate. He was very professional, not too pushy and very informative. The specific car I wanted was not at Steve White and Will worked hard to locate my car and have it delivered, and did most of the work over the phone and email, which was very convenient! The process was very smooth and easy. I had a freak accident at the dealer the day I picked up my car and it was handled wonderfully by the staff. They showed concern and professionalism throughout the entire ordeal. Will held onto the car for me until I was able to come back and I did the paperwork and drove the beautiful machine home! The financing process was quick and easy to follow, I appreciate the dedication the Steve White team has to their customers! Steve White and VW Customer Care Center have been great to work with, I will definitely do work with them again and would recommend to anyone! More
Will took the time to help me understand the difference in all of the Volkswagon models. He was very courteous, and helpful. The actual car we decided on was not available on the lot, so Will spent numer in all of the Volkswagon models. He was very courteous, and helpful. The actual car we decided on was not available on the lot, so Will spent numerous hours trying to find the exact car for my daughter. I know he spent in excess of 10 hours trying to find the exact color and option package that she wanted. He called me everyday keeping me updated on what was available at other dealers. When we picked the car up, Will spent more than 1 hour with both me and my daughter going over the features of the car and explained in detail scheduling service on line. Will even followed up with two phone calls after the sale making sure that we had no further questions about the car. More
I gave my 100,000 mile service experience at Steve White VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. I found it a pleasure dealing with Jeff Wyatt for scheduling the service, and especially for the call back updates on the progress of the work and on recommendations for replacement tires for my car. The appointment was scheduled for when I wanted it and the work was done within the timeframe promised and at the price I was quoted. More
I can't express to you how awesome this Dealership treated me, I am a widow and never had a desire to go buy a car, matter of fact I refused to go so my husband always took care of car buying for us. treated me, I am a widow and never had a desire to go buy a car, matter of fact I refused to go so my husband always took care of car buying for us. I started looking about a year ago and spoke with Annie, a few times, I would recive e-mails ,and look at them, but nothing caught my eye, then on Wed. Sept. 15,2010 , I opened an e-mail from Steve White, and there she was, " my Baby" . I responed to the e-mail and Will Gillispie took me from looking to owning!! These people you have at Steve White are awesome!!! Wes, walked me through the finance papers, as if I was his Mom, and I really do think the world of the Steve White Team!!! I have gone from "I will never go into one of those places to This is my Dealership!" Thank-you for employing such a great group of professionals! I am sure there were lots of folks involved with my purchase, that i never got to meet, but i feel as though I was treated with respect and I was treated fairly, Steve White team has earned my business,and by the way, I LOVE MY CAR!!!!!! God Bless each of you and Thank-you for your time. Betsy Singleton, Happy Customer! More
My first luxury car purchase was a quick, painless, and more importantly, FUN experience! Annie provided all the information I needed to make an informed decision, while Harry, Champ, and Christian turned more importantly, FUN experience! Annie provided all the information I needed to make an informed decision, while Harry, Champ, and Christian turned the average, intimidating sit-down into an energizing, fun conversation with some down-to-earth guys that really cared about me as a customer. I was especially impressed with Jon, who took the extra time to show me the ins and outs of my new purchase, late on New Year's Eve! Return visits for accessories purchases and scheduled maintenance have also been an awesome experience, with Brent and Harry genuinely interested in how my investment has treated me. My new car family is at Steve White Audi! A fair price and an excellent staff!! More
I have purchased two brand new Audis from Steve White in the past 6 months. Do you think I would spend almost $90K at a dealership that didn't treat me with respect, honesty and a high level of service? The the past 6 months. Do you think I would spend almost $90K at a dealership that didn't treat me with respect, honesty and a high level of service? The truth is I have to admit I like these guys and would even go to a Clemson game with them. They are not your typical sleazey car salesmen but have become friends to my wife and I. Yes I love the product and enjoy surrounding myself in all things Audi. A trip to Steve White always entails hanging out with the guys and talking about cars which I thoroughly enjoy. On more than once occasion several customers have also joined in these conversations. It's never felt like a typical high-pressure dealership, I have never once felt unwelcome or a burden. The entire staff has gone out of their way to make both my wife and I feel welcome, valued and our business appreciated. How do they do that? They know us by name, greet us with genuine smiles and handshakes. We sometimes talk about our personal lives - something never seen at your typical dealership. As for honesty and integrity, I have never referred to them as the "stealership" because they have always been honest, forthright and genuine in their dealings with us. They are a business and deserve to make money - as do the Joe and Jon. However they have worked just as hard to ensure we were purchasing the "right" Audis for us. They charged me for a half hour's labor to install my exhaust tips when some places would have charged the mandated full hour. They performed my first oil change under the Audi plan even though my car only had 2,000 miles and not the required 5,000. Maybe it's just a good personality match between us or the service is really that good. It scares me to think I may have found an honest and reputable dealer because my initial expectations were so low. Since April 5th, 2010 when I purchased my 2010 TT they have exceeded my expectations. This was reinforced a little more than three weeks ago when my wife and I purchased a 2011 Q5. Ok, they wouldn't give us the Q5 for under invoice but no one is perfect! I highly recommend Steve White Audi for New, Pre-Owned and service. Finally, I wish they would host a Cars and Coffee event there! More
I purchased my second vehicle from Steve White VW because everyone who works there, from the sales staff to the service technicians to the guy that drives you to work, are SO nice and helpful. The facility i everyone who works there, from the sales staff to the service technicians to the guy that drives you to work, are SO nice and helpful. The facility is spotless. The customer lounge area is fabulous. Great experiences. I'll be getting all of my service done at this facility even though there is another dealership in my town. I highly recommend this dealership. More
Very friendly staff. Joe knew his car and as an Audi owner for the last 11 years, I was keen to push him on innovations and upgrades etc. I bought my first car from Steve White and will certainly buy ag owner for the last 11 years, I was keen to push him on innovations and upgrades etc. I bought my first car from Steve White and will certainly buy again from this dealership. My wife already has her eye on the Q5 and I have already recommended people to hook up with Joe for their new Audi. More