
Steve White Volkswagen Audi - Greenville
Greenville, SC
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This was the best car buying experience I have ever had. Grover was terrific - he was friendly and courteous and I felt like he really wanted to help me. I recommend the dealership and I recommend Grover. Grover was terrific - he was friendly and courteous and I felt like he really wanted to help me. I recommend the dealership and I recommend Grover. Oh, and I LOVE my Passat! More
-excellent dealership from purchase to ongoing service. Wish they had room on the lot for wider selection of Audi's. Because of the experience with them, we've purchased a total of 5 audis. Wish they had room on the lot for wider selection of Audi's. Because of the experience with them, we've purchased a total of 5 audis. More
Purchasing experience was probably the most pleasant thing at this dealer. The trouble started even during warranty/service covered time. Their friendliness, and willingness to help w/anything that is thing at this dealer. The trouble started even during warranty/service covered time. Their friendliness, and willingness to help w/anything that is the dealers responsibility was really horrible, and this was not only 1 time experience. Same happened on repeated visits. After the warranty is out - would NOT ever visit this dealer. For the same reason I would have really hard time recommending anybody to this dealer - which is shame b/c their sells team was actually very pleasant. Their horrible service is NOT worth saving $500 +- so. More
TO start Cliff made me feel comfortable as it takes time to choose the the right car and close the deal i really felt he went to work for me even thou i know the dealer was paying him to sell sell sell!!! - to choose the the right car and close the deal i really felt he went to work for me even thou i know the dealer was paying him to sell sell sell!!! - having a TDI already help me know what I was looking for and the trade in also i felt was fair on both sides - so there you got it and the deal is done !!! More
My overall experience at Steve White Volkswagen was excellent! I am so very pleased with my new Eos. The purchase process began with Annie Puckett who initially answered my questions online; I appreci excellent! I am so very pleased with my new Eos. The purchase process began with Annie Puckett who initially answered my questions online; I appreciated her promptness, courtesy and friendliness. A few weeks went by before I actually visited the dealership. At that time, Grover Fitzgerald met me and answered my specific questions about the EOS and took me on a test drive. Grover then worked diligently to locate a car in the color, both exterior and interior, I wanted. The Saturday I visited Steve White was a very busy day and Grover's hospitality was exceptional; he was a cordial host and entertainer extraordinaire! Steve White gave me a trade-in value on my old car that exceeded my expectations; I had compared the various trade-in estimates using Kelly Blue Book, Edmunds, Black Book Online and Auto-Trader online. After meeting with Grover, I then met with Christian Vicino; he handled the paperwork expeditiously and he patiently explained the various documents I signed and answered my questions. When I picked up my car, Grover, again, gave me a thorough introduction to the car and its features; it was like a one-on-one tutorial! Again, a very positive experience in buying a new car! Driving my car with the top down is a WONDERFUL experience! More
Grover and the folks at Steve White Volkswagen are great! We had an awesome experience. The price they gave us on our trade was more than expected, and the vehicle we bought was priced lower than expected. B We had an awesome experience. The price they gave us on our trade was more than expected, and the vehicle we bought was priced lower than expected. Best of both worlds! Our salesman, the manager, the finance guys, and the service folks were all very friendly and happy to help. It was definitely the best car buying experience we have ever had. We will definitely be coming back to Steve White VW. More
I had an exceptional experience with Grover Fitzgerald at Steve White. I was looking for a Routan and where I'm from they had about four to choose from. I researched on Auto Trader and found Steve White and Steve White. I was looking for a Routan and where I'm from they had about four to choose from. I researched on Auto Trader and found Steve White and called. Grover explained to me what they had with features and colors available. They had over fifteen to choose from it was awesome. Then I told him I would be driving four hours to visit the dealership and he assured me that if I found something it could all be accomplished in one day and it was in just a few hours. Were really happy about our purchase and the price was less than in Knoxville Tn. Grover Fitzgerald was exceptional I had been to three dealerships and couldn't believe how differnt he was from the other sales people I never felt pressured to purchase and he was patient. Thanks again to Steve White for making my family so happy! More
I was very pleased with the level of service I received at Steve White Volkswagen Audi.The salesman, Kile, contacted me because of an internet request I sent in. He was very helpful in working with my sche at Steve White Volkswagen Audi.The salesman, Kile, contacted me because of an internet request I sent in. He was very helpful in working with my schedule and allowed me to text him what I was looking for (price, options, colors etc), and He would get back to me in a few short minutes with different options/prices based on my preferences. I would highly recomend the dealer and especially Kile. More
first of all, Will Gillespie is by far the BEST employee at Steve White VW. he was the ONLY employee that was helping me, AND MULTIPLE customers AT THE SAME TIME. everyone else was sitting around playing wi at Steve White VW. he was the ONLY employee that was helping me, AND MULTIPLE customers AT THE SAME TIME. everyone else was sitting around playing with their cell phones. and Christian, the Finance Manager kept me at the dealership for 5 HOURS, making me think everything was good, then all of a sudden, after ALL the paperwork has been signed, Christian: "oh. we can't get ahold of anybody." he had me thinking everything was good. if you can't get ahold of anyone, WHY WOULD YOU EVEN OPEN YOUR DOORS? NOW, i have to wait 3 DAYS before I can even get approved, which I was in the first place. STEVE WHITE VW IS THE WORST EXPERIENCE I HAVE EVER HAD, BUYING A CAR. 5 HOURS OF MY DAY OFF, WASTED. AND MY CREDIT SCORE WENT DOWN, BECAUSE THEY RAN A CREDIT CHECK, now I'm screwed out of that. i WOULD NOT COME TO THIS VW DEALER, EVER. save yourself some TIME and MONEY and take your business elsewhere. More