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Steve Schmitt Kia

Florissant, MO

4.6
693 Reviews
Family owned and operated. The Schmitt family has been in the automotive business for over 90 years.
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11655 New Halls Ferry Road

Florissant, MO

63033

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Showing 693 reviews

October 24, 2012

Sharon did a great job finding the exact car we wanted at a fair price. I was working with several dealers in an attempt to find the car we wanted. We soon found out the the color we wanted was in short supp More

by diedrich23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Dash
October 23, 2012

Jeff was an outstanding salesman, very professional, showed concern and interest in us as a buyer putting our wants and needs first. We would definitely recommend our family, friends and anyone who woul More

by Cathy Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 23, 2012

Mr. Reid was very patient and friendly. He was not pushy at any time. He stayed late on the day I picked up my vehicle. He went over all the features in my new car before I drove off the lot. I have alre More

by keianaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 12, 2012

I went on line to research the vehicles that I was I went on line to research the vehicles that I was interested in and KIA, was number one. I saw Joe Varone face that was on line and to me that like More

by Karen W. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 10, 2012

I thought I knew what I wanted prior to visiting with Kim but of course I had know idea what I wanted. However, Kim helped me clarify the whole car buying process. I'm sure I was a difficult customer due to More

by debaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Baker, Kim Billups
October 09, 2012

Kim provided me with all of the market and technical information that I needed to purchase my new Kia Optima. Kim also was very detailed when it came to the many ways that I could finance the vehicle th More

by Micbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Billups
October 05, 2012

Until recently, I was happy to say I was a KIA owner. On August 7, 2012 however my opinion took a turn in the opposite direction. That's when I took my 2011 KIA Sedona back to the KIA dealership because I s More

by mulligans1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Quirin
Oct 08, 2012 -

Steve Schmitt Kia responded

Every automobile manufacturer that issues a warranty has some type of minimum maintenance that the owner is required to perform in order to keep the warranty valid. As a dealership we believe one of our commitments to our customers is to be an advocate for them. We review and document as objectively as possible all customer concerns to the manufacturer and try to always give the customer the benefit of the doubt. However, ultimately, in the case of warranty repair approvals, the final decision rests with the manufacturer. We are continuing to work with Kia in this case to try and find a better solution for this customer.”

October 05, 2012

I am so thankful for the Great service and time that Kim and Ezell gave me. I required special financing and Kim and Ezell treated me with the respect and understanding that I was looking for. They made me More

by Mondi Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Billups, Ezell Watkins
September 30, 2012

I purchased a vehicle from Neil Smith. He was very friendly and funny making the car buying experience very easy and relaxing. I would recommend Neil Smith to my friends and family. Thank you Neil! More

by ouqt34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FLORENCE H BROWN, Neil Smith
September 30, 2012

My last few car purchases over the years have been through another dealer that is located near my home. On this car purchase, this dealership & the next nearest KIA dealership did not have the exact More

by freeze8422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezell Watkins
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