Steve Schmitt-Brubaker
Litchfield, IL
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Mike was very nice and I liked how they handled my needs. My experience buying a vehicle was very good. My salesman seemed to care what my needs were to trade my vehicle and they made it happen for me. I fel My experience buying a vehicle was very good. My salesman seemed to care what my needs were to trade my vehicle and they made it happen for me. I felt very comfortable and they made my experience enjoyable. I would recommend them to all my family and friends. More
EXCELLENT CUSTOMER SERVICE Being in retail I know what excellent customer service is. And they were it!! We felt like family the whole time we were there. The only down side we Being in retail I know what excellent customer service is. And they were it!! We felt like family the whole time we were there. The only down side we had was the car we wanted was at another location. But they were amazing enough to go down and get it for us. 100% satisfied!! More
They took good care of us. The remodeling dealership is bad to find anything there. They always help us when have car problem. We bought 2 vehicles there. Close GM dealer. The remodeling dealership is bad to find anything there. They always help us when have car problem. We bought 2 vehicles there. Close GM dealer. More
Great Service I really appreciate Steve Schmitt picking my vehicle up for service at 8:30 a.m. and leaving a courtesy vehicle and returning my vehicle as promised b I really appreciate Steve Schmitt picking my vehicle up for service at 8:30 a.m. and leaving a courtesy vehicle and returning my vehicle as promised by 4. This is a great service provided by the dealership providing no inconveniency for me. More
Great experience Great team to deal with very professional and accommodating. We are very happy with our purchase and will return in the future! Thanks so much! Great team to deal with very professional and accommodating. We are very happy with our purchase and will return in the future! Thanks so much! More
Hard working dealership Our sales man Corey is friendly and easy to work with. Corey really did make the car buying experience enjoyable with no pressure to buy and let us te Our sales man Corey is friendly and easy to work with. Corey really did make the car buying experience enjoyable with no pressure to buy and let us test drive any vehicular we wanted without being annoyed or pressuring us. Corey also took time after the purchase to make sure we understood all the bells and whistles our certified pre owned has as well as set up our onstar account. The finance manager Evan worked really hard to get us in the vehicle we wanted with the payment we wanted to stay in, even with our bad credit. More
Car Maintenance They got the car in at the appointment time and kept me updated during the entire time the car was in the shop, they completed the task in a timely ma They got the car in at the appointment time and kept me updated during the entire time the car was in the shop, they completed the task in a timely manner. More
We got a great deal on a new Cadillac. The sales rep looked for just the right car for us and a found it at another dealer. They got the car to us in just a few days and it was exactly wha The sales rep looked for just the right car for us and a found it at another dealer. They got the car to us in just a few days and it was exactly what we wanted. With all the rebates and offers and a great trade in we were able to agree on the price with no games. More
Dealing with Steve-Schmitt -Brubaker was a pleasure. Our Sales rep was very helpful as we were trying to make a decision on which truck we wanted to purchase. He pointed out the advantages of each one an Our Sales rep was very helpful as we were trying to make a decision on which truck we wanted to purchase. He pointed out the advantages of each one and also maybe what may not suit us. It was a totally calming and friendly business dealing with no pressure --no real hard sell. We appreciate that. He also showed much patience in explaining the financing to us as I (Don) was confused on the numbers. We believe we got a good deal and all the perks that we were entitled to. We are very pleased with our truck . More
Great service! Brubakers have always been our favorite place to buy a car at and have it serviced at. They try their best to please their customers. Brubakers have always been our favorite place to buy a car at and have it serviced at. They try their best to please their customers. More