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Steve Schmitt-Brubaker

Litchfield, IL

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234 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 234 reviews

December 12, 2018

Customer service at it's BEST! Awesome dealership! If they do make a mistake (we are human) they make it right!!! Kelly Ondrey is awesome! (reason we came to dealership) Great move More

by MCGOWN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Dean Schmidt, Kelly Ondrey
Dec 14, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you so much! This is Kelly and while we do make a mistake from time to time I'm happy to hear you realize we try to do the right thing for the customer. Your support means a great deal to me and the team at the dealership. Thanks again and have a Merry Christmas!

December 08, 2018

Great dealing with the folks at Schmitt-Brubaker They had the vehicle with the options we wanted at a great price. The sales team was great to work with and received a good price for our trade in. More

by Bruce
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Downey, Kelly Ondrey, KYLE BISHOP
Dec 12, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 08, 2018

Fast service Scheduled routine service and was in and out quickly. Everything should run even better when the renovation is complete and when the hail damaged cars More

by WWILLMD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Dec 12, 2018 -

Steve Schmitt-Brubaker responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

December 05, 2018

Awesome experience! Always a pleasure to do business with the guys and gals at Steve Schmitt dealership,look forward to my next visit, thanks again for the service. More

by LHILL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright , Bob Carr, Mike Zippay
Dec 06, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 02, 2018

Momma's Happy, so Everyone is happy!! What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain o More

by katedrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory, Evan,
Dec 03, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you for leaving such a positive review about your visit. We appreciate your support and look forward to your next visit. Corey does a great job with customers and we are happy to hear that he helped make you happy.

November 27, 2018

Good experience Everyone was friendly and easy to work with. We have always dealt with Kelly and will continue to do so. Looking forward to working with everyone th More

by kentz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey, KYLE BISHOP
Nov 29, 2018 -

Steve Schmitt-Brubaker responded

Thank you so much for the kind words and your business. You guys are very much appreciated at our dealership and we look forward to your next visit.

November 27, 2018

Over and above The service department was very competent. Bob could not find the problem but he kept using all resources given to him...finally found it. Manufacturi More

by JUGA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager BOB, Kelly Ondrey
Nov 29, 2018 -

Steve Schmitt-Brubaker responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2018

Good price. Good service I have always been well treated by sales and service departments, this is the 5th or 6th vehicle I have purchased at Brubaker since 1971 More

by eppinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Harbinson, Evan Downey
Nov 29, 2018 -

Steve Schmitt-Brubaker responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

November 16, 2018

Customer orientated dealership The purchase of new truck was a pleasant experience, very fair trade allowance unlike some dealerships down the road . Clyde is a good representive of More

by Kenneth_snow62557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brubaker, KYLE BISHOP
Nov 20, 2018 -

Steve Schmitt-Brubaker responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

November 16, 2018

Great Had a wonderful experience. Would recommend this dealership to everyone. Friendly and knowledgeable staff. Kelley Ondrey is the best manager/salesman More

by HAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Nov 20, 2018 -

Steve Schmitt-Brubaker responded

Thank you for your business and kind words. I appreciate your friendship and support. I'm always happy to assist my friends and customers and I look forward to seeing you guys again.

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