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Steve Schmitt-Brubaker

Litchfield, IL

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234 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 234 reviews

December 22, 2018

great job I had done my homework on the truck I wanted and on my trade in! Dean Schmidt and I haggled over $500 and Mr. reviewed my history as a loyal customer More

by KIMABISHOP5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan in finance and Chris Tate, Clyde Brubaker, Dean Schmidt, Kelly Ondrey, KYLE BISHOP
December 21, 2018

It was good My wife took the car in for me and the service team treated her very well went over the repair explained everything to for her what they did what that More

by savage12.dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Dec 23, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 21, 2018

Smooth, Pleasant and Painless This was my first experience with this dealership. Everyone was extremely helpful from the moment I walked in the door. I worked with Kelly Ondrey w More

by perfetticpa
Recommend Dealer
Yes
Employees Worked With
Corey and Evan, Clyde Brubaker, Kelly Ondrey
Dec 23, 2018 -

Steve Schmitt-Brubaker responded

Hi there, thank you so much for your positive comments about Steve Schmitt-Brubaker Inc! We sincerely value your business and look forward to your next visit!

December 20, 2018

Great service Service personnel were very friendly. Service was performed as requested and inspection showed other issues that might need attention and included ex More

by DURBINCAROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department but don't know poo w names.
Dec 23, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 18, 2018

Great job!!! Fast service, and Ray in service department is always great with me . I’m not very easy to get along with when in a hurry.. More

by RRSOLER96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray in service department is ??
Dec 21, 2018 -

Steve Schmitt-Brubaker responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

December 18, 2018

New Car The salesman was very helpful. The finance person was very helpful also. The experience was awesome. I want to Thank everyone. Everyone was very More

by DORISHOLLAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE BISHOP
Dec 21, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 18, 2018

Chevrolet Complimentary Service I asked the service dept. to look into a couple of several concerns I have with my 2018 Silverado. One concern I have is that the heating system does More

by COREY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob? This was for service.
Jan 14, 2019 -

Steve Schmitt-Brubaker responded

Thank you for your feed back. I am researching the exact functionality of the HVAC system to be able to give you a better explanation of how the system operates. As we discussed when we spoke on the phone when you are available and can bring the truck in so I can ride with you in hopes of hearing the noise to attempt to find a diagnosis we will be more than happy to look at it and work with you. If there is any further information you need from us at this time please let us know. I hope you have a great week. Kelly

December 17, 2018

Great people! The whole process was smooth and easy! We have bought many vehicles. We are from Missouri and will continue to make the drive in the future to purchase from this dealership. They were so More

by lisa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Downey, Clyde Brubaker, Mike Zippay
Dec 19, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 15, 2018

Exemplary customer satisfaction Everyone gave my buying Experiance 110% of there attention. Not only was I approved they didnt stop there. They made sure I got the best lender to tak More

by carboyd76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember guys name who finalized paperwork but was amazing as well, Dean Schmidt
Dec 19, 2018 -

Steve Schmitt-Brubaker responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

December 15, 2018

Awesome They make u feel like family. Great job guys. Chris mike and Evan are wonderful and Ray in service are all great people and get the job done. Thank yo More

by PFERRIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zippay
Dec 19, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

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