Steve Schmitt-Brubaker
Litchfield, IL
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great job I had done my homework on the truck I wanted and on my trade in! Dean Schmidt and I haggled over $500 and Mr. reviewed my history as a loyal customer I had done my homework on the truck I wanted and on my trade in! Dean Schmidt and I haggled over $500 and Mr. reviewed my history as a loyal customer and the deal was done in probably less than 5 minutes. i believe it was a fair deal for both sides! Thank You More
It was good My wife took the car in for me and the service team treated her very well went over the repair explained everything to for her what they did what that My wife took the car in for me and the service team treated her very well went over the repair explained everything to for her what they did what that found. More
Smooth, Pleasant and Painless This was my first experience with this dealership. Everyone was extremely helpful from the moment I walked in the door. I worked with Kelly Ondrey w This was my first experience with this dealership. Everyone was extremely helpful from the moment I walked in the door. I worked with Kelly Ondrey who made the entire process as easy as possible. Salesman Corey made me feel as if I’d known him for a longtime. Evan moves through the financial paperwork painlessly as well. The owner was working just as hard as everyone else to ensure we had a pleasant experience. More
Great service Service personnel were very friendly. Service was performed as requested and inspection showed other issues that might need attention and included ex Service personnel were very friendly. Service was performed as requested and inspection showed other issues that might need attention and included extras like tire rotation and washing car More
Great job!!! Fast service, and Ray in service department is always great with me . I’m not very easy to get along with when in a hurry.. Fast service, and Ray in service department is always great with me . I’m not very easy to get along with when in a hurry.. More
New Car The salesman was very helpful. The finance person was very helpful also. The experience was awesome. I want to Thank everyone. Everyone was very The salesman was very helpful. The finance person was very helpful also. The experience was awesome. I want to Thank everyone. Everyone was very friendly and helpful. More
Chevrolet Complimentary Service I asked the service dept. to look into a couple of several concerns I have with my 2018 Silverado. One concern I have is that the heating system does I asked the service dept. to look into a couple of several concerns I have with my 2018 Silverado. One concern I have is that the heating system does not produce heat on a lower setting, even on cold days below 30 degrees. Another issue is that the system would occasionally and suddenly produce a high amount of heat without a change in the settings. Upon service completion, the service technician called and indicated that the system simply does not produce heat on the lower settings. When asked what setting the system would need to be on to produce heat, the technician could not provide a definitive answer. I asked for further information on the operation of the system and was provided with none, although he stated that it would be e-mailed to me. In addition, when I made the appointment, I asked that the technicians troubleshoot a noise that intermittently occurs behind/below the dash. The noise appears to be random, but may possible be tied to the fuel delivery system. When I asked the technician if he determined anything regarding the noise, it was indicated that he knew nothing about it. Thus, I guess the service request was not relayed to him. Again, he indicated that he would look for information related to this noise concern and get back to me, which has not happened. The one good thing I can say is that the people I was in contact with were nice and seemed willing to help. However, being willing to help and actually helping are two different things. I assume everything went okay with the standard oil change. More
Great people! The whole process was smooth and easy! We have bought many vehicles. We are from Missouri and will continue to make the drive in the future to purchase from this dealership. They were so We have bought many vehicles. We are from Missouri and will continue to make the drive in the future to purchase from this dealership. They were so great from start to finish. It was a pleasure working with them! More
Exemplary customer satisfaction Everyone gave my buying Experiance 110% of there attention. Not only was I approved they didnt stop there. They made sure I got the best lender to tak Everyone gave my buying Experiance 110% of there attention. Not only was I approved they didnt stop there. They made sure I got the best lender to take my business to insure I got the best rates available for me. Thank you & I love my 2019 buick encore More
Awesome They make u feel like family. Great job guys. Chris mike and Evan are wonderful and Ray in service are all great people and get the job done. Thank yo They make u feel like family. Great job guys. Chris mike and Evan are wonderful and Ray in service are all great people and get the job done. Thank you Pam Ferris More