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Steve Schmitt-Brubaker

Litchfield, IL

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234 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 234 reviews

February 07, 2019

Great Service, Friendly Staff We were at the dealership twice in the last couple of weeks. We had a couple of recalls from GM to be fixed and our trunk wouldn’t open. A part had to More

by BSROGERS8704
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray in Service Area
Feb 13, 2019 -

Steve Schmitt-Brubaker responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

February 05, 2019

Friendly, Freindly,ease of doing business, good atmosphere, trying hard to meet your expectations,. Would recommend this dealership, this is our 2nd vehicle fro More

by kimble33.mk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zippay, KYLE BISHOP
Feb 08, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

February 01, 2019

Routine vehicle maintenance Typically prompt to get the car in for the work to be done, plus equally quick for the completion. As usual, the car was washed after service. More

by tedbehrens
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright,
Feb 07, 2019 -

Steve Schmitt-Brubaker responded

Thank you for telling a little bit about your visit to our service department. We appreciate the opportunity to work with you on your automotive needs and hope to see you again in the future. We also wanted to thank you for noticing some of the little things we do in an effort of providing a great experience.

January 23, 2019

oil and tire rotation service Took 1-1.25 hours to have the oil changed and the tires rotated. They also provided me with free loaner auto (2018-19 Cadillac XT5). They did tire More

by fjed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Jan 29, 2019 -

Steve Schmitt-Brubaker responded

Hello, thank you for your kind words and this wonderful review! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

January 21, 2019

Quick, and fair. We needed to trade a vehicle that we had assumed responsibilty for and did not want. They were unable to give me what I wanted but the General Sale M More

by MMKOEN7492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike the Salesman and Evan the money man
Jan 22, 2019 -

Steve Schmitt-Brubaker responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

January 15, 2019

Great experience The folks at Schmit-Brubaker were great! I purchased a lesser expensive preowned vehicle and I was treated like I was buying the most expensive car More

by GRANTSTEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tate, Evan Downey, Kelly Ondrey, KYLE BISHOP
Jan 18, 2019 -

Steve Schmitt-Brubaker responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

January 13, 2019

Warranty work My salesman thought of everything and treated my car just like I would want him to. It was absolutely one of the best experiences I have had with a de More

by jlbjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Schmidt
January 11, 2019

truck ate gas line My truck was towed to the dealership and they repaired in immediately and returned it to our home so we did not have to go there and pick it up More

by PLOVICH
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 14, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

January 02, 2019

Glad I stopped by to look at this car I was actually looking at a different car and at a different dealership. They wouldn't work with me so I did an internet search and found this Cadill More

by jlbjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brubaker, Dean Schmidt, Kelly Ondrey
Jan 04, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Jan 14, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

December 31, 2018

Great experience. It was a pleasure doing business with Cory Harbison. He was friendly and knowledgeable and the transaction went smoothly. We did our homework and ch More

by hltuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Harbison, Evan in Finance
Jan 02, 2019 -

Steve Schmitt-Brubaker responded

Hello and thank you for sharing a little bit of your vehicle purchase story. We are happy that we were able to put it all together for you. Thank you for giving us an opportunity and thank you for your business.

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