Steve Schmitt-Brubaker
Litchfield, IL
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Quick professional service In a snowstorm over the weekend I apparently hit something on the toad that slit my tire. On Monday I called to have a new tire ordered, and the spare In a snowstorm over the weekend I apparently hit something on the toad that slit my tire. On Monday I called to have a new tire ordered, and the spare that now was on the truck balanced. New one came in, tires balanced, spare put back under the truck bed, and my truck was washed and cleaned inside. My white truck was NOW WHITE again! All this was done quickly and professionally while I waited in an immaculate waiting room where the manager stopped in for a visit with others and me! More
Great service Went for an oil change and tire inspection. Was done promptly and efficiently. Love the new waiting room too. Tire had a screw in it and was repair Went for an oil change and tire inspection. Was done promptly and efficiently. Love the new waiting room too. Tire had a screw in it and was repaired. More
Excellent experience! My wife wife and I purchased a Silverado from Steve Schmitt - Brubaker about 6 months ago. Kyle and Kelly were an absolute pleasure to work with. Ther My wife wife and I purchased a Silverado from Steve Schmitt - Brubaker about 6 months ago. Kyle and Kelly were an absolute pleasure to work with. There was no pressure or hounding from the staff and I felt in control of my purchase. I get periodic phone calls from Kyle checking on my vehicle and asking if there is anything I need in regards. I recently took my truck in for a recall and a complimentary oil change from my purchase. I walked away wit a truck wash that was pleasantly unexpected. The team is exceptional and I will be going back for future purchases. I highly recommend Kyle and Kelly! More
Great experience Mike & Evan were very helpful & responsive. They made my experience very positive. Great quality car, no pressure and no regrets! I would definitely r Mike & Evan were very helpful & responsive. They made my experience very positive. Great quality car, no pressure and no regrets! I would definitely recommend them. More
Very pleasant Mike was our salesman and he was a pleasure to work with. All staff that we encountered was very professional and prompt. It was a pleasure doing busi Mike was our salesman and he was a pleasure to work with. All staff that we encountered was very professional and prompt. It was a pleasure doing business with you. More
Had to wait longer than expected We showed up on a busy day I suppose, we had to wait longer than we expected and we were not happy that we were not told about the hail damage to the We showed up on a busy day I suppose, we had to wait longer than we expected and we were not happy that we were not told about the hail damage to the truck we ended up purchasing until after we arrived at the dealership. Everyone was very nice and welcoming our experience that way was nice. More
TRUSTWORTHY Very fair and willing to work with you. Made you feel comfortable and no high pressure tactics. Would definitely consider them on future purchases, ma Very fair and willing to work with you. Made you feel comfortable and no high pressure tactics. Would definitely consider them on future purchases, made me feel like family. More
They where very professional and did a very detailed Did a very good job in the inspection very detailed cleaned the car very nicely will go back again for the service again they where very friendly and Did a very good job in the inspection very detailed cleaned the car very nicely will go back again for the service again they where very friendly and professional More
Great experience! Kelly Ondrey has been our car salesman for over 20 yrs. He has been a loyal friend and has taken care of our needs especially when we found ourselves Kelly Ondrey has been our car salesman for over 20 yrs. He has been a loyal friend and has taken care of our needs especially when we found ourselves in less than ideal circumstances, therefore we return time after time as loyal customers. This is latest purchase is about our 12th car and 2nd pickup that we have purchased from Kelly. We were very impressed with everyone we came in contact with during this purchase including Mike and Evan. They both spent a lot of time working on our paper work as well as getting us updated on all of the technological aspects of these 2 vehicles. Our thanks to all and we look forward to working with this team of people in the future. Dale & Sally Miller More
Brake warning Purchased a new trailer and hookup and was given a brake warning message. Was able to get in fast and a code was found take care of the warning messa Purchased a new trailer and hookup and was given a brake warning message. Was able to get in fast and a code was found take care of the warning message, Thank you for your help in fixing this problem. More