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Steve Schmitt-Brubaker

Litchfield, IL

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236 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 236 reviews

March 30, 2019

Excellent Experience!! Dean and the staff were excellent! The overall experience was outstanding. They were not pushy at alI and I would certainly recommend anyone looking f More

by Chad Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan-Finance Manager, Dean Schmidt
Apr 01, 2019 -

Steve Schmitt-Brubaker responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

March 30, 2019

Great people to deal with I have dealt with this dealership since it was just Brubakers. Recent dealings with Schmidt-Brubaker service department were great; Car was taken in More

by GRANDMA_GINGER_HAWAII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not too familiar yet with names., KYLE BISHOP
Apr 01, 2019 -

Steve Schmitt-Brubaker responded

It is great to hear everything was done quickly and to your satisfaction!

March 27, 2019

Good experience I shop around for a good deal and Dean always gets me what I want. This is my third vehicle with him. I appreciate his professionalism. More

by MGOLDASICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Schmidt
Apr 01, 2019 -

Steve Schmitt-Brubaker responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 26, 2019

Ford transit connect. I was highly inpressed with the dealership at first. I found the transit on Trucar.com and contacted the dealership about it. They were very good with More

by Denaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey
Apr 02, 2019 -

Steve Schmitt-Brubaker responded

We apologize that you had an issue with your van. Hopefully you're please with the resolution and best of luck to you.

March 25, 2019

Everyone was very friendly and helpful! I think this dealership was by far the nicest and clean I have been in a long time. The people that work there are very nice to work with especially More

by Hettenhausenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Harbison
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

March 23, 2019

family friendly Very friendly and courteous staff. I had my toddler with me while I waited for my car to be services and they made us feel very welcome. Highly recom More

by tsjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Steve Schmitt-Brubaker Inc. Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

March 22, 2019

outstanding my experience with Kelly, Troy, & Evan was without a hiccup - could not have been handled any better. i will continue to do business with these peop More

by luke137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

March 22, 2019

Great service department Ray and Bob are the best! Hit me in and out fast. Even washed the car and had me in the road in an hour. More

by trevorklump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

March 22, 2019

Car maintenance appointment. Friendly employees and good service! I was able to get a convenient appointment and was promptly taken care of. My car was clean when I got it back. More

by Senior, Jane123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray who made the appointment and I didn’t get the name of the young man who returned the car to me., Kelly Ondrey
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

March 22, 2019

Yukon Service Excellent service, got the Yukon XL in right away and had it fixed the same day. Was very pleased with Ray's communication as to what the problem was. More

by mikekworksaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Mar 28, 2019 -

Steve Schmitt-Brubaker responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!