Steve Schmitt-Brubaker
Litchfield, IL
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Good experience I shop around for a good deal and Dean always gets me what I want. This is my third vehicle with him. I appreciate his professionalism. I shop around for a good deal and Dean always gets me what I want. This is my third vehicle with him. I appreciate his professionalism. More
Ford transit connect. I was highly inpressed with the dealership at first. I found the transit on Trucar.com and contacted the dealership about it. They were very good with I was highly inpressed with the dealership at first. I found the transit on Trucar.com and contacted the dealership about it. They were very good with communicating with me via phone since I was 3 hours away from them. We got everything figured out before I even went to the dealership. When I got there i drove the van signed papers and left in under an hour. Got the van home (168miles) no problem. Got in it the next morning and the check engine light came on. Had the light read and they said that it had been on multiple times for the same issue. Now I know buying pre owned there could be an issue. But with not even putting 200 miles on the van and the light coming on tells me there was issues that were not disclosed when I bought it. I’ve tried messaging the sales guy with no response. So I now have to fix a van I just spent almost 12k on. Update: The dealership made the situation good by buyin back the van from us and refunding the money we paid for the down payment. More
Everyone was very friendly and helpful! I think this dealership was by far the nicest and clean I have been in a long time. The people that work there are very nice to work with especially I think this dealership was by far the nicest and clean I have been in a long time. The people that work there are very nice to work with especially Corey Harbison, he is very professional. More
family friendly Very friendly and courteous staff. I had my toddler with me while I waited for my car to be services and they made us feel very welcome. Highly recom Very friendly and courteous staff. I had my toddler with me while I waited for my car to be services and they made us feel very welcome. Highly recommend. More
Yukon Service Excellent service, got the Yukon XL in right away and had it fixed the same day. Was very pleased with Ray's communication as to what the problem was. Excellent service, got the Yukon XL in right away and had it fixed the same day. Was very pleased with Ray's communication as to what the problem was. More
outstanding my experience with Kelly, Troy, & Evan was without a hiccup - could not have been handled any better. i will continue to do business with these peop my experience with Kelly, Troy, & Evan was without a hiccup - could not have been handled any better. i will continue to do business with these people. More
Great service department Ray and Bob are the best! Hit me in and out fast. Even washed the car and had me in the road in an hour. Ray and Bob are the best! Hit me in and out fast. Even washed the car and had me in the road in an hour. More
Car maintenance appointment. Friendly employees and good service! I was able to get a convenient appointment and was promptly taken care of. My car was clean when I got it back. Friendly employees and good service! I was able to get a convenient appointment and was promptly taken care of. My car was clean when I got it back. More
Very accomodating I had a complicated repair issue. Hail damage that I could get taken care of in Litchfield and body work from an accident that could be done at the H I had a complicated repair issue. Hail damage that I could get taken care of in Litchfield and body work from an accident that could be done at the Highland site. They transported the car to Highland for me after the hail work was done so I didn’t have the hassle of finding someone to assist me getting to and from Highland. More
Another fine job Wife went over for regular service. All personnel involve where kind and courteous. Service was done in a timely manner. Facility was clean and pleas Wife went over for regular service. All personnel involve where kind and courteous. Service was done in a timely manner. Facility was clean and pleasant. SHe was very happy they washed her car. More