Steve Schmitt-Brubaker
Litchfield, IL
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Above & Beyond Went in for Basic Oil, Lube, Tire Rotation, Inspection when a lug nut snapped off. Was informed immediately and the issue was resolved in a very time Went in for Basic Oil, Lube, Tire Rotation, Inspection when a lug nut snapped off. Was informed immediately and the issue was resolved in a very timely manner. All concerned were always polite and professional. Very happy with Steve Schmitt-Brubaker personnel. Top Notch. More
Awesome purchase experience Bought a used 2016 Suburban. Great experience from the ownership, sales staff, financing and delivery. this is the 5th vehicle I have purchased or le Bought a used 2016 Suburban. Great experience from the ownership, sales staff, financing and delivery. this is the 5th vehicle I have purchased or leased and highly recommend this dealership More
Good experience. Had a good experience with first service visit. Friendly accommodating staff. Received a reminder of service appt. several days in advance. Was pro Had a good experience with first service visit. Friendly accommodating staff. Received a reminder of service appt. several days in advance. Was provided with a loaner auto which worked out well since live 40 miles away. More
Efficient & thorough. I purchased my truck from Brubaker's and feel safe with their care of it. My only disappointment us that it's name isn't still Brubaker's period. I purchased my truck from Brubaker's and feel safe with their care of it. My only disappointment us that it's name isn't still Brubaker's period. More
Always courteous and professional The guys in the shop always do a great job. Ray is awesome to deal with. The price is pretty healthy but worth it for the service. The guys in the shop always do a great job. Ray is awesome to deal with. The price is pretty healthy but worth it for the service. More
Courtesy and professional They did a great job finding the issue on my car and had it fixed in less then a day. I thought I was going to pay an arm and a leg but they only char They did a great job finding the issue on my car and had it fixed in less then a day. I thought I was going to pay an arm and a leg but they only charged me a finger lol. When they was done they even detailed the in and outside of my car for free. I will definitely be back there for sure. More
Very good experience. We had a vibration in our new Acadia. I called my salesman, he set up an appointment. Problem was evaluated and repaired swiftly. Excellent service We had a vibration in our new Acadia. I called my salesman, he set up an appointment. Problem was evaluated and repaired swiftly. Excellent service. More
Excellent service every time Have been very happy with service every time. Waited on promptly when arriving. Kept advised as to progress of service. Vehicle washed and vacuumed Have been very happy with service every time. Waited on promptly when arriving. Kept advised as to progress of service. Vehicle washed and vacuumed before returned. More
Purchase 2018 Cadillac Always have had professional service by all employees, treated as a friend, not just a customer. I will continue to deal with Steve Schmitt Auto Always have had professional service by all employees, treated as a friend, not just a customer. I will continue to deal with Steve Schmitt Auto More
Greatest costumer service I have seen in car dealership! Our buying experience on April 21st was by far the best! Mike Zippay our salesman went above and beyond for us. He was knowledgeable in the vehicle we Our buying experience on April 21st was by far the best! Mike Zippay our salesman went above and beyond for us. He was knowledgeable in the vehicle we were wanting, answered all questions and if he didn’t know he immediately went and found out! He was not pushy and didn’t try to steer us into something else that would gVe made him more money! The whole dealership was very nice and efficient in taking care of the whole process in a timely manner! This is our first purchase from Steve Schmitt Brubaker and we will definitely be back! More