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Steve Schmitt-Brubaker
Litchfield, IL
234 Reviews
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Showing 234 reviews
July 13, 2018
Great Service They gave me Great Fast Service even washed my Vehicle for me. I will be back you can count on that. Thank You Steve Schmitt-Brubaker Thanks Davi They gave me Great Fast Service even washed my Vehicle for me. I will be back you can count on that. Thank You Steve Schmitt-Brubaker Thanks David Chesser More
by CHESS10
Verified CustomerEmployees Worked With
Mike Zippay, Kelly Ondrey
July 10, 2018
No loaner. Waited for 1 hour with a child for a tuneup-oil I've always been given a loaner when I had my car serviced. This time NO. If I had known, I would not have brought my grandson. Service was okay but I've always been given a loaner when I had my car serviced. This time NO. If I had known, I would not have brought my grandson. Service was okay but wait was forever. More
by JUNE_HEFLEY
Employees Worked With
Don't know
July 10, 2018
Recommend Litchfield over Highland location We actually went to their Highland, Illinois location because that is where the new car was. We dealt with salesman BJ who seemed somewhat busy and r We actually went to their Highland, Illinois location because that is where the new car was. We dealt with salesman BJ who seemed somewhat busy and reminded us several times that he doesn't make much for selling cars but enjoys it. Every time we were talking with him either in person or on the phone, he would take another call as if we weren't important. When it came down to signing the papers we were told that we would need to go to the Litchfield office because they were the ones who had all the rebates. We did go to Litchfield and the experience was much more pleasant. Evan, finance person, was easy to work with and Dean, salesperson was also very pleasant. I only wish Litchfield wasn't out of our way because I would much rather bring the car there for service. We did go back to the Highland dealership to pick up the plates and order a few accessories (which they would not discount even though we purchases a brand new vehicle). We purchased the vehicle on July 3 and today is July 10 and we still have not been able to get the car in to get it detailed. We even purchased the paint protection and leather protector plan. Highland can't get us in to get all this done and give us a loaner until July 18th. BJ said it is because they want to make sure all the parts are here. We enjoy the car and hopefully when the car needs service that Highland will be able to take care of us. More
by bernhbean
Employees Worked With
Evan - Finance Guy., Dean Schmidt
July 04, 2018
Finance Dept. Went above and beyond getting us a great rate. They are a great company without the pushy salesman. They go above and beyond to satisfy their customers. I will be back to see them the next time I'm They are a great company without the pushy salesman. They go above and beyond to satisfy their customers. I will be back to see them the next time I'm in need of an auto. More
by rhouser
Employees Worked With
Steve Schmitt Jr., Dean Schmidt, Kelly Ondrey
July 03, 2018
It was great Fast professional and friendly great people to deal with. the finance guy was great and the delivery was on time, every thing was handle in a professi Fast professional and friendly great people to deal with. the finance guy was great and the delivery was on time, every thing was handle in a professional manner, second truck bought from same salesman, repeat customer so you guys are doing something right More
by AAFIFTY
Employees Worked With
The service dept. and the parts dept and also the car wash guy, Mike Zippay, Kelly Ondrey
July 02, 2018
Looking for new vehicle My daughter and I were looking around for a vehicle, she saw one that she liked, went in to talk to Kelly, while waiting for him we got to talkin My daughter and I were looking around for a vehicle, she saw one that she liked, went in to talk to Kelly, while waiting for him we got to talking with Dean and he went and got the gmc so we could test drive it. He went with us and explained things as we went. Really nice guy. Between Dean, Kelly, and Evan, I couldn't have asked for a better group of people to help with my purchase. They evan stayed after hours to finish with my purchase, they did not rush me,. I still get emails to see how I'm doing with the terrain, and to let them know if I need anything, how awesome is that. More
by Reves,Girls2
Employees Worked With
Evan Downey, Dean Schmidt, Kelly Ondrey
June 30, 2018
Maintenance oil change Ray is always friendly and very helpful. They always wash my car and vacuum it out for me. They are great! Always a good visit. Ray is always friendly and very helpful. They always wash my car and vacuum it out for me. They are great! Always a good visit. More
by PENJO4
Employees Worked With
Ray
June 29, 2018
Routine maintenance on my Cadillac----prompt and courteous ! Third Cadillac from this dealer---the experience is always a good one. Friendliness of the staff as well as the professionalism displayed is greatly Third Cadillac from this dealer---the experience is always a good one. Friendliness of the staff as well as the professionalism displayed is greatly appreciated. More
by tedbehrens
Employees Worked With
Ray Wright and Bill Sloan, Clyde Brubaker, Dean Schmidt, Mike Zippay
June 28, 2018
NEW VEHICLE PROBLEM Took my new vehicle for a problem with it. The service department is very professional. Bill Sloan could not have treated or done more for me. I will Took my new vehicle for a problem with it. The service department is very professional. Bill Sloan could not have treated or done more for me. I will take my vehicle back any time I need service. More
by bobc1070
Employees Worked With
Bill Sloan
June 27, 2018
Oil change tire rotation They r all friendly and helpful. Mike Cris Evan all go above and beyond to help you thanks again. We have bought several terrains,and a Tahoe ,Thank They r all friendly and helpful. Mike Cris Evan all go above and beyond to help you thanks again. We have bought several terrains,and a Tahoe ,Thanks again for your help More
by PFERRIS0
Employees Worked With
Chris Tate , Clyde Brubaker, Mike Zippay
