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Steve Schmitt-Brubaker

Litchfield, IL

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234 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 234 reviews

August 10, 2018

Rolls-Royce Level Service From start to finish I received top notch service. My expectations were exceeded in all areas. They came in under what I wanted to spend with a far More

by JustJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zippay
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

We are so happy to hear of your positive experience with our dealership. Thank you so much for your business and we will share your comments with the team here.

August 07, 2018

Great Service! Even though we live closer to Springfield and could take our truck elsewhere, we always head back to Litchfield to guarantee we get great service! More

by aking7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Schmidt
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Thank you for being such loyal customers and taking the time to fill out this great review. We appreciate your business and hope to see you in the future.

August 03, 2018

Service on car Very friendly and helpful. Great service in timely manner! It appeared that my car was washed and vacuumed as well. Thank you for getting it done qui More

by TAPNTIM64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brubaker, Dean Schmidt
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

We appreciate that you are happy with our services and the perks that come with doing business with us. Thank you for your business and for completing this review.

July 31, 2018

Excellent Customer Care and Service This dealership goes beyond the normal boundaries to make sure that the customer is their main priority to ensure they are satisfied with the work. More

by Pam Sloman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Sloan
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

We do feel our customers are the most most important thing and are happy to hear that you felt that. Thank you for your business and we hope to see you again soon.

July 31, 2018

Always a pleasant experience Would recommend this dealership to friends and family. Always friendly and willing to help. Very nice showroom and show lot is well organized and cle More

by KORTEMEATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croak, Mike McBride, Gary Heim, Chris Martz
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Thank you for your continued support at our dealership. It is much appreciated.

July 27, 2018

Knowledgeable and friendly Beat competition plus I had a past issue with a vehicle I purchased else where and Bill Sloan resolved the problem for me when other dealerships could More

by LESLIE_EDWARDS_272
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Harbison
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Hello, we want to thank you for taking time out of your day to let us know how we are doing. We appreciate you highlighting a few of the employees that worked with you to help make your visit a positive experience. Thank you again and we hope to see you again.

July 26, 2018

Service auto They go above and beyond to keep customer happy. I was offered a car to shop or whatever while car was worked on. Even though under construction they More

by rhouser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the names but everyone was great did not encounter anyone negative., Kelly Ondrey
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you for the great review. We are happy to hear you recognize that we do care and want our customers to be happy. Thank you so much for working with us, we appreciate your support and look forward to seeing you again.

July 25, 2018

Great experience Very friendly and courteous staff ... Definitely tried to work to work with me! Fell in love with my car and they made sure I got it!! More

by mpjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Dean Schmidt
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you for the awesome review. We appreciate your business and look forward to seeing you again soon. We are so HAPPY to hear you love your vehicle.

July 19, 2018

Excellent. I appreciate the service staff listening to my concerns and offering their explanation regarding my vehicle's operation. The wash and vacuming is, als More

by noskaheritage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wright
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Thank you for taking time to let us know how we did during your visit. We also want to thank you for noticing and pointing out a few of the little things that we do here at Steve Schmitt- Brubaker, Inc. in Litchfield.

July 17, 2018

Very good They were very friendly they were very thoughtful when needing a car while we wait. Understanding when I would get upset that something was wrong More

by WESBROOKDONNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Schmidt
Aug 27, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you for letting us know how we did during your visit to our dealership. We appreciate the great review and look forward to seeing you again.

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