Steve Schmitt-Brubaker
Litchfield, IL
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Great experience They are great people to work with. Kelly did great at finding what we wanted. They explained everything in great detail. Would highly recommend this They are great people to work with. Kelly did great at finding what we wanted. They explained everything in great detail. Would highly recommend this place! More
Sales peersonnel Great staff. Purchased a 2018 volt from them and the sales personnel were very knowledgeable in what I was looking for. I would recommend the in a hea Great staff. Purchased a 2018 volt from them and the sales personnel were very knowledgeable in what I was looking for. I would recommend the in a heart beat. More
Great Service Came in for one of the free maintenance checks and oil change. Was in and out the door in 30 minutes. Very polite and friendly staff. Came in for one of the free maintenance checks and oil change. Was in and out the door in 30 minutes. Very polite and friendly staff. More
Brake pedal problem I had a noise that was getting progressively louder in the brake pedal assembly when depressed. Steve Schmitt-Brubaker's service department very quick I had a noise that was getting progressively louder in the brake pedal assembly when depressed. Steve Schmitt-Brubaker's service department very quickly analyzed the problem, determined the cause couldn't be fixed and ordered a replacement brake actuator assembly. It was installed within the time I was told and all is now great with my Enclave again. The service is dependably superior at Steve Schmitt-Brubaker for sure! More
Process was quick and easy. They’re prompt and courteous. The work is done well! They even washed my car when I had an oil change and tire rotation. Sales people are knowledgeab They’re prompt and courteous. The work is done well! They even washed my car when I had an oil change and tire rotation. Sales people are knowledgeable, friendly, and helpful. More
Todd and the overall experience were exceptional! My daughter and son-in-law have purchased 9 or 10 vehicles (some for a business) from Todd Cange at Steve Schmidt - Troy. I saw the preowned crossov My daughter and son-in-law have purchased 9 or 10 vehicles (some for a business) from Todd Cange at Steve Schmidt - Troy. I saw the preowned crossover online (had just come in), and my daughter called and asked Todd to hold it until I could get there, which he did. I loved the car and purchased it. I could not be more pleased with every aspect of the purchase and will definitely buy my next verhicle there. It was my best car experience ever! More
FAST AND AWESOME I thought the whole experience was quick and easy from start to finish. Kyle my salesman did not pressure me in anyway, my finance guy Evan had it to I thought the whole experience was quick and easy from start to finish. Kyle my salesman did not pressure me in anyway, my finance guy Evan had it together and did not try to sell me something I didn't need or up sell me and when I expressed what I wanted the whole group at this dealership helped to get the process completed. I would definitely buy here again More
Very Professional service The service managers were professional and explained the diagnostics on my vehicle thoroughly. The wait time was reasonable. The waiting area was com The service managers were professional and explained the diagnostics on my vehicle thoroughly. The wait time was reasonable. The waiting area was comfortable and I enjoyed the coffee and snacks while waiting. More
Cory was real nice in helping us The texting method that is used needs a little work like texting to litchfield and not Highland so the sales department know your coming.That way they The texting method that is used needs a little work like texting to litchfield and not Highland so the sales department know your coming.That way they know you are coming and not surprised. More
8/10/18 No real complaints. Trevor worked me in quickly. The service was good, truck was nicely detailed when finished. The only negative was I wished they w No real complaints. Trevor worked me in quickly. The service was good, truck was nicely detailed when finished. The only negative was I wished they would have called me as soon as it was finished knowing how pressed for time I was. More