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Steve Schmitt-Brubaker

Litchfield, IL

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234 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 234 reviews

November 01, 2018

Easy and efficient Kelly Ondrey made the process of buying this car a learning experience for me. The experience helped me understand the ins and outs of purchasing a c More

by timspelbring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Nov 05, 2018 -

Steve Schmitt-Brubaker responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

October 30, 2018

Fantastic Service I took my car in for an oil change and tire rotation. I was greeted by the service manager and then he walked me to the waiting area and showed me whe More

by JECCA99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Wright , Mike Zippay
Nov 02, 2018 -

Steve Schmitt-Brubaker responded

Thank you for your kind words and sharing your short story of your visit. We appreciate your business and look forward to your next visit.

October 30, 2018

2018 Chevy Silverado 2500HD Diesel Mike & and the staff definitely met my expectations! I traded for an extremely nice new Chevy and they went the extra mile to make it happen and withi More

by roylisa91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schmitt Jr., Mike Zippay
Nov 02, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

October 27, 2018

Shuttle oil change appt. There was a bit of lack of communication. But, as soon as they were aware of issue they went above & beyond fixing it! Very pleased with customer serv More

by MCGOWN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Kelly Ondrey
Oct 30, 2018 -

Steve Schmitt-Brubaker responded

I apologize about the mix up and thank you for your patience. The dealership, as well as my own objective is to get every customer taken care of in a timely fashion while offering exceptional service. We have the bar set high and from time to time we stumble, but our commitment to be the best never changes and that's what are working towards. Thank you again for your support.

October 25, 2018

Awesome Service My water pump went out in my car, it was towed in on a Monday morning and they had it fixed within a day 1/2. They where even able to give me a car M More

by RHCRISLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray and Bob
Oct 30, 2018 -

Steve Schmitt-Brubaker responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

October 25, 2018

Very easy! The people there are always very helpful! Prompt on service and a polite crew of people! Salesman do not pressure you and listen to your needs for a c More

by tjtrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brubaker, Mike Zippay
Oct 30, 2018 -

Steve Schmitt-Brubaker responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

October 24, 2018

Excellent and friendly service. We bought our first new car from Brubakers in the early 1970s. We have bought quite a few Chevrolet new and used cars from many other dealers within More

by Pat and Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Downey, Mike Zippay
Oct 30, 2018 -

Steve Schmitt-Brubaker responded

Thank yo so much for your kind words. We love when customers have such a great experience and share their story. Mike was really excited to work with you and we all are happy that it all worked out. Thank you for your business and congratulations.

October 21, 2018

Great Very polite and easy to work with they go above and beyond to help with every aspect of buying a vehicle. Highly recommend this dealership. More

by jjjmchap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Oct 24, 2018 -

Steve Schmitt-Brubaker responded

Hello and thank you for the kind words. We are so happy to have had the opportunity to work with you and help find you the perfect vehicle. Thank you again for your business, we appreciate it!

October 20, 2018

Awesome Kelly Ondry is a great guy and provides awesome service during and after the sale. Couldn't be more happy with my experience and will recommend this More

by KBUTLER0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ondrey
Oct 24, 2018 -

Steve Schmitt-Brubaker responded

Thank yo so much for the kind words. I appreciate your friendship and support. You guys are great friends and customers and I look forward to working with you in the future.

October 20, 2018

Dealer went beyond Mike was very professional and was eager to insure my satisfaction. Made sure I was comfortable with my decision.. I have already recommended this de More

by LEANN_JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zippay
Oct 24, 2018 -

Steve Schmitt-Brubaker responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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