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Steve Rogers Ford - Service Center

Waterville, OH

4.8
63 Reviews

63 Reviews of Steve Rogers Ford - Service Center

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February 23, 2024

Friendly staff and quick service! I will always bring my vehicle to Steve Rogers Ford. More

by donnellonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The staff is friendly and very helpful. If I have a concern, I am positive that the service department will be able to get the job completed correctly! More

by praczkowski.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
March 21, 2022

Good people, but kinda old school, by that I mean they still operate in the “Buyer Beware” arena. That’s not to say they’re out to screw you, to the contrary, they just don’t offer anything up. And if you More

by mt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NR
June 13, 2021

Steve Rogers Ford has been everything we would expect from a car dealership. They were most cooperative when it came to trading in our vehicle. Their offer was better than the other dealerships we visite More

by papanhoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palaskas, Jason Gorr, and Steve Rogers
March 24, 2021

Honest salesmen. Great service department. The finance guy, Danny is always helpful and the GM is friendly. I purchased a 2020 F 150 back in August and it has been great to me. I will remain a customer fo More

by Ray Neilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
December 20, 2019

Great Sales and Great Service Both sales and service take great care of me every time! I will return again when I need their help. My oil change today was done right! More

by cfkethel
Recommend Dealer
Yes
Employees Worked With
Josh
December 16, 2019

2018 Ford Escape I have owned my 2018 Ford Escape for a year and a half. Just stopped by to look at cars and ended up buying one. Have always had great service. More

by basket1881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
November 14, 2019

Steve Rogers was very helpful in helping me to choose the best used car for my needs. Service was easy to set up online at a time that was convenient for me. They were prompt and efficient in providing servi More

by Grammajan
Recommend Dealer
Yes
Employees Worked With
Josh
July 17, 2019

Very poor service experience Service for 3 items - LOF, Brake pulsation, transmission issues. Took almost 1 month to complete and 1 call to me when it was finished. Service Dept s More

by Zim789
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
January 23, 2019

Willing to go the extra mile Speedy and thorough service received with our regular maintenance. Recently our family needed a car part for travel and within hours of contacting the More

by sa5722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, Service
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