63 Reviews of Steve Rogers Ford - Service Center
Friendly staff and quick service! I will always bring my vehicle to Steve Rogers Ford. I will always bring my vehicle to Steve Rogers Ford. More
The staff is friendly and very helpful. If I have a concern, I am positive that the service department will be able to get the job completed correctly! If I have a concern, I am positive that the service department will be able to get the job completed correctly! More
Good people, but kinda old school, by that I mean they still operate in the “Buyer Beware” arena. That’s not to say they’re out to screw you, to the contrary, they just don’t offer anything up. And if you still operate in the “Buyer Beware” arena. That’s not to say they’re out to screw you, to the contrary, they just don’t offer anything up. And if you’re buying used, be especially careful and diligent as they seem do to a very poor job of vetting they’re sellers and the product they sell. Examples; truck comes with a rack mounting system, however – useless, most of the important parts are missing, you’d think they would have requested them or set up some way for the new owner to make a deal with the original owner. Key for the spare tire – doesn’t seem to belong to the truck or maybe the lock is broke, either way it’s something you’d think a conscientious car dealership would pay attention to. Making sure the vehicle card with the passcodes are included at the time they purchased so the potential buyer wouldn’t have to pay to get the codes. Luckily I know how to retrieve them without that extra cost, however the extra efforts wouldn’t have been needed had they applied a bit of concern at the time they purchased the vehicle. All minor efforts I agreed and I could go on, but I think I made my point and all totally unnecessary and considerably annoying, really old schools moves. Again, nothing they did was wrong nor deliberate (at least I don’t think so), but they could do much, much better. So “Buyer beware” and do your do diligence when dealing with them, take your time and fine tooth everything. More
Steve Rogers Ford has been everything we would expect from a car dealership. They were most cooperative when it came to trading in our vehicle. Their offer was better than the other dealerships we visite from a car dealership. They were most cooperative when it came to trading in our vehicle. Their offer was better than the other dealerships we visited. John Palaskas is our salesman, and an ideal one at that. He always works with us and for us. We are glad we found this dealership, and will continue to patronize them. More
Honest salesmen. Great service department. The finance guy, Danny is always helpful and the GM is friendly. I purchased a 2020 F 150 back in August and it has been great to me. I will remain a customer fo guy, Danny is always helpful and the GM is friendly. I purchased a 2020 F 150 back in August and it has been great to me. I will remain a customer for years to come. More
Great Sales and Great Service Both sales and service take great care of me every time! I will return again when I need their help. My oil change today was done right! Both sales and service take great care of me every time! I will return again when I need their help. My oil change today was done right! More
2018 Ford Escape I have owned my 2018 Ford Escape for a year and a half. Just stopped by to look at cars and ended up buying one. Have always had great service. I have owned my 2018 Ford Escape for a year and a half. Just stopped by to look at cars and ended up buying one. Have always had great service. More
Steve Rogers was very helpful in helping me to choose the best used car for my needs. Service was easy to set up online at a time that was convenient for me. They were prompt and efficient in providing servi best used car for my needs. Service was easy to set up online at a time that was convenient for me. They were prompt and efficient in providing service needed and telling me recommend services for the future. More
Very poor service experience Service for 3 items - LOF, Brake pulsation, transmission issues. Took almost 1 month to complete and 1 call to me when it was finished. Service Dept s Service for 3 items - LOF, Brake pulsation, transmission issues. Took almost 1 month to complete and 1 call to me when it was finished. Service Dept said the transmission problem was notable to be identified. I had issues less than 1 mile from the dealership. I received 1 call from them when the car was finished, I had to initiate communication More
Willing to go the extra mile Speedy and thorough service received with our regular maintenance. Recently our family needed a car part for travel and within hours of contacting the Speedy and thorough service received with our regular maintenance. Recently our family needed a car part for travel and within hours of contacting them they had an associate travel to the warehouse to pick it up and make it available to us before leaving on our trip. Their willingness to help even with short notice has reassured me that we have chosen the best place for our vehicle to be cared for. More