Back

Steve Rogers Ford - Service Center

Waterville, OH

4.5
81 Reviews

81 Reviews of Steve Rogers Ford - Service Center

Sort by
April 23, 2025

This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable servi More

by MARKGROHOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with both service advisors, do not recall their names
April 20, 2025

The recall was taken care of the by dealership handle everything was handle in a timely manner. I would recommend Steve Roger’s Ford to friends and family always happy with them. More

by RAMERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 12, 2025

Poor customer service in the service department the service manager was very unprofessional. Would not recommend anyone to go there. More

by CBROWN2639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
April 07, 2025

They always do a good job. They explain everything they are doing and do not charge too much. More

by ADUTCHED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
March 11, 2025

The service at Steve Rogers Ford cannot be matched. The are extremely knowledgeable and communicates through the entire process. More

by smcskimming05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Steve Rogers Ford responded

Thank You!

March 03, 2025

Service center was responsive and performed as expected. The staff was friendly and provided excellent communications. Thank you! More

by BENGWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Steve Rogers Ford responded

Thank You Mr. Engwert!

February 20, 2025

Everybody very friendly and helpful. Service department was thorough and did great work and keeps you informed on your progress More

by RJONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Great and dependable and expensive and were quicker than usual.lt was a cold icey day. I was on time for my appointment More

by vickialderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

They do a good job on repairs in a reasonable amount of time. The shuttle service is a great feature. More

by deanbean317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Very friendly staff. I was able to have multiple services performed very efficiently in under two hours! More

by JNSTERLING79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...