Steve Rogers Ford
Waterville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 174 reviews
My Review of Steve Rogers Ford : I had stoped at another My Review of Steve Rogers Ford : I had stoped at another dealer and asked for a brochure on the Explore, they told me Ford didn't make them any more My Review of Steve Rogers Ford : I had stoped at another dealer and asked for a brochure on the Explore, they told me Ford didn't make them any more and I had to go to www.ford.com and print one Really! Then I Stoped by Steve Rogers because they had a very nice Explore in front of the building and it grab my eye so I pulled in. Ryan Bain greated me and explained everything about the SUV. I was very impressed with his knowledge of the car and the dealership. I asked him why Ford didn't provide info on the SUV the next thing I know I had a full color brochure for me to take home and show my wife. I went home reviewed the information and went back to Steve Rogers the next morning. Ryan did a lot of searching to find the car I wanted and get it to us. At the same time Steve Rogers dealership got all my financing and all the info I needed to make a GREAT decision on our new car several options. Got the car, closed the deal and could not have been any happer with their service. The other dealers should take note!This is execelent customer service . More
i was looking to trade my truck in on a car that got better milage, and ive always been interested in the fusion since it first came out. All the other dealers in my area didn't want to work with me all better milage, and ive always been interested in the fusion since it first came out. All the other dealers in my area didn't want to work with me all they were worried about was making a sale and they were all pushy. But at Steve Rogers Ford in waterville OH, Dennis Osworth was the salesman I was talking to about what i was looking for and he went beyond what he needed to do to help get me into a new car. I would recommend Steve Rogers Ford to anyone looking for a new car/truck. I will be returning when its time for a new car. More
We took our Ford Fusion in for service - oil change, tire rotation and replacement of a drive belt. We were very satisfied with the service we received and will be returning again in the future. Dan, the m rotation and replacement of a drive belt. We were very satisfied with the service we received and will be returning again in the future. Dan, the manager of the Service Department was very courteous and helpful. More
Top notch service! I purchased my Fusion from Steve Rogers. Routine service is always scheduled quickly, finished in estimated completion time and priced competitively. No need to go anywhere else! Rogers. Routine service is always scheduled quickly, finished in estimated completion time and priced competitively. No need to go anywhere else! Thanks! More
My vehicle required diagnosis of a starting problem and (possibly) associated noise. They worked it into the schedule, spent time to diagnose the problem rather than rushing to change parts, and kept me i (possibly) associated noise. They worked it into the schedule, spent time to diagnose the problem rather than rushing to change parts, and kept me informed and involved in the decisions. More
Steve Rogers did a great job for us with two new purchases within six months.From sales to service including parts and the outstanding office crew they answered every question we had with a smile . purchases within six months.From sales to service including parts and the outstanding office crew they answered every question we had with a smile . If we had a question or concern that couldnt be answered right away we would get a return phone call that same day. Me being self employed understand customer service and Steve Rogers defines that. Kirt Bucher More
I didn't have to wait to get my appointment for my oil change, and they were ready for my car when I arrived. They also washed my car which I thought was above just getting an oil change.Was really oil change, and they were ready for my car when I arrived. They also washed my car which I thought was above just getting an oil change.Was really impressed by their service. Thanks. D. Disher More
When I explained what I was looking for, my salesperson found exactly what I wanted - not something that was "close" with different options. Also, when I mentioned that I had A Plan pricing, that did not found exactly what I wanted - not something that was "close" with different options. Also, when I mentioned that I had A Plan pricing, that did not alter the service that I received - even though I know their commission was much less than it would have been if I didn't use A Plan. I was offered multiple test drives and received a thorough explaination of all features of the car. He even set up my Syncmyride account for me. More
They were very helpfull from the time I got out of my old car until I drove out with my Fusion. Dennis was very knowledgable about the vehicles I looked at and test drove. I was very very happy that I purc car until I drove out with my Fusion. Dennis was very knowledgable about the vehicles I looked at and test drove. I was very very happy that I purchased a Certified Pre-Owned vehicle. I am very pleased with the service department. They are always considerate of my time at the dealership. I would most definetly refer my family and friends to Steve Rogers!! The price and quality of my car was very very good and remains to be so. Jeffrey P. DeLaney More
I needed to buy a car and establish my credit. Ryan talked to me about what I wanted in a car and suggested a certified pre-owned car. He then extensively searched for a car with all my must haves and talked to me about what I wanted in a car and suggested a certified pre-owned car. He then extensively searched for a car with all my must haves and more. I couldn't have ordered a better car. Then Jason worked with me for the financing. My credit wasn't good. I had just gone through a divorce. Jason got me a great interest rate and a lot of extras. I will recommend Steve Rogers Ford to all my friends and you bet I will go back the next time I need a car! More