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Steve Rogers Ford

Waterville, OH

4.6
186 Reviews
When the time comes to find your next new Ford, used, or certified pre-owned vehicle in Whitehouse, OH it is time to see us at Steve Rogers Ford. Here you will find an outstanding selection of new Ford cars, trucks, and SUVs that are sure to be exactly what you are looking for. But that’s not all because in addition to our new Ford inventory we also have an impressive selection of used Ford vehicles and many of the most popular models from a variety of other automakers. Stop by our new showroom in Whitehouse today to see what we have available, or shop online before you come in.
Contact Dealership

9830 Route 64

Waterville, OH

43566

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Showing 186 reviews

January 31, 2025

Service is spot on. Quality, Experience, Communication, Reasonable Cost... all boxes checked. Sales staff is engaging, knowledgeable and helpful. Steve Rogers' facility More

by lylestilesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Beltran
January 29, 2025

They were fair and easy to work with. I appreciated their honesty, professionalism and friendliness. More

by New Bronco
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The service was disappointing and my issue is still not resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was More

by JEREMY.RAPP
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A male in his 40 to 50s.
Jan 27, 2025 -

Steve Rogers Ford responded

Hello Jeremy, I am sorry to hear about your experience. Unfortunately at times we are at the mercy of the factory. However we have received a resolution from Ford and are ready to proceed with the repair of your truck. I have left you a message so please give us a call back to get this resolved! Thanks again for your patience! Kristy Rogers

January 17, 2025

Dennis was a great salesman! Highly recommend this dealer . Very honest and they want to sell . More

by saylor.excavating
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Jan 27, 2025 -

Steve Rogers Ford responded

Thank you for your business! Kristy Rogers

January 14, 2025

I was very pleased with the professionalism and treatment I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking More

by ecmarks214
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Osworth
Jan 27, 2025 -

Steve Rogers Ford responded

Thank you for your business! ~ Kristy Rogers

January 10, 2025

Excellent experience. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat. More

by gene.burkholder
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Osworth
Jan 27, 2025 -

Steve Rogers Ford responded

Thank you for your loyalty and your business! ~ Kristy Rogers

January 08, 2025

Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet. More

by LBIHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Great place to do business for car buying and service. Everyone is helpful and professional. More

by NATE.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Steve Rogers Ford responded

Thank you for your loyalty and your business! ~ Kristy Rogers

January 02, 2025

I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current More

by mjsj5354
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Steve Rogers Ford responded

Hello Mark, First off I want to thank you for your business and loyalty over the years. I do understand your frustration and believe me it is frustrating for us as well. While the process with Ford can be lengthy … I can assure you that Jason, Nate and Steve Rogers Ford staff are working hard getting an approval from Ford Motor Company. Please let us know if you have anymore questions! ~ Kristy Rogers

December 31, 2024

Still can't figure out how a 69$ oil change cost 122. 66$ will go elsewhere for oil changes More

by GATPIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember anyone with the name of Kristy roger
Jan 27, 2025 -

Steve Rogers Ford responded

Hello! I am sorry for your experience here at Steve Rogers Ford. Like many oil change coupons and promotions, the number of quarts advertised is a maximum of 6. With that being said... all makes and models (trucks vs cars etc.) required a different number of quarts and the cost is adjusted accordingly. Again, I apologize for the confusion. ~ Kristy Rogers

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