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Steve Lewis Subaru

Hadley, MA

4.8
3,371 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,371 reviews

May 12, 2019

vehicle knowledge We are shopping around to try different SUV's to decide on our next purchase and wanted to try a Subaru. This dealership presented with the best knowl More

by knowledge guy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Lesiege
May 04, 2019

No Pressure There was no pressure to buy a specific vehicle , nor extra options. All employees were professional, helpful, polite, and efficient. The premises wer More

by LotsofTech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Eric Lesiege, Caro Sheridan
March 27, 2019

First time buying car without mom and grandma I went to this dealership that was recommended by my brother. He directed me to Kyle Goodreau. Mr. Goodreau was very friendly and was super helpful. H More

by Treston Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Kyle Goodreau, Greg Seligman
March 14, 2019

Buying a New Car It's hard to part with an old friend (my old Subaru), and replace it with a new one. But Rich was very understanding and easy to work with. I look for More

by dianamoon49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Seligman, Rich Grono
March 13, 2019

Made the right choice I am very happy with my car buying experience. Steve Lewis Subaru has a great selection to choose from and the staff is easy to work with. Rich Grono More

by Sullivan558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Seligman, Rich Grono
February 26, 2019

trustworthy and devoted dealer he is excellent and kind person. As a foreigner not familar to buying and registration of car, i can rely on his recommendation and supporting all pro More

by cr-v lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Goodreau
February 26, 2019

Quality cars and Great service I recently bought a 2015 subaru impreza wagon from Steve Lewis subaru and its beyond words on how to describe them. they were all friendly and very he More

by sull413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Roger Dugas, Brent Reed, Greg Seligman
February 14, 2019

Outstanding Purchase Experience but Service is another story My wife and I had an outstanding purchase experience buying our new Outback at Steve Lewis Subaru. Our sales person, Dominic, was fantastic, one of t More

by Greg&Nadine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caro Sheridan, Dominic Yestramski
Aug 16, 2018 -

Steve Lewis Subaru responded

Greg, the Steve Lewis team is beyond proud to know that Dominic and the team were able to make you and your wife's visit with us an outstanding one. It was a pleasure to get to work with you both, and we thank you for the wonderful opportunity. We hope you take great care of your new Outback, and we hope we can see you both back again in the future!

Feb 14, 2019 -

Greg&Nadine responded

Unfortunately our service experience was much different that our purchase experience. We had a severe fogging issue with the vehicle which rendered it unsafe to drive. It turned out to be a problem with the door that controls the recirculate function on the heat/AC system. We were extremely disappointed and upset with how long it took to get the vehicle in and with the way it was handled and initially dismissed as our inability to properly operate the defroster. Service staff was less than professional as well. Our overall service experience was so poor that we traded our Outback in after less than 6 months after our purchase because we do not want to do business with the dealership and were not happy with our only other local alternative.

January 31, 2019

Great customer service! Kyle Goodreau sold me my 2019 Subaru Impreza, and I am absolutely in love with it and the way it drives! Kyle took the time to work with me and figure More

by Cyvon0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Goodreau
January 29, 2019

Fantastic service and amazing representatives. I highly suggest this dealership! All I did was make a phone call to see what my options were for a new truck and they did more than find me a truck, More

by Defeo413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Gale, Kyle Goodreau, Jack Walczak
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