Steve Lewis Subaru
Hadley, MA
Filter Reviews by Keyword
By Type
Showing 3,364 reviews
Hello, I,m Donna Williston WE purchased a new Subaru Hello, I,m Donna Williston WE purchased a new Subaru Forester 1 wk. ago We love the car so much and the way it drives on all roads But most of a Hello, I,m Donna Williston WE purchased a new Subaru Forester 1 wk. ago We love the car so much and the way it drives on all roads But most of all the Gentleman that helped us with the car is Todd Gerry. When I say gentleman I truly mean that. Todd was very honest and we felt right at home talking w/ him, It was a wonderful experience working w/ someone in our age bracket. Im sure the younger guys are good but Todd took the time to explain everything to us in terms that we could understand. Please keep Todd in your work force as we have friends looking for a Subaru also. We told them all the GREAT things about Todd Gerry !!!! Thank you, Donna & Sam Williston 70 plus yrs. More
Tyler Griswold was kind, professional, and efficient. He gave me a better deal than another local dealership. And because of him and his team, I was able to lease a car in one day! I cannot say enough nice gave me a better deal than another local dealership. And because of him and his team, I was able to lease a car in one day! I cannot say enough nice things about my experience at this dealership! More
Jessie: Friendly, professional, and responsive. During the COVID pandemic, I took the time to finally get my recalls taken care of. Jessie called me to move my service appointment up A MONTH EARLIER. He i the COVID pandemic, I took the time to finally get my recalls taken care of. Jessie called me to move my service appointment up A MONTH EARLIER. He immediately provided a loaner, and graciously offered to fix some other issues that I’ve tolerated for some time at no additional cost. He was friendly, professional, and responsive. More
I will not use Steve Lewis Subaru From the day I went to pick up my new Forester which did not have an inspection sticker, to the "lost" service appointments, rude customer service, po From the day I went to pick up my new Forester which did not have an inspection sticker, to the "lost" service appointments, rude customer service, poor service quality, and an overall lack of respect for customers, I will no longer be a customer of Steve Lewis Subaru. More
Wonderful experience Matt Tirrrell was great! He made the whole experience go smoothly, and I would definitely return to him the next time I need to buy a car. Matt Tirrrell was great! He made the whole experience go smoothly, and I would definitely return to him the next time I need to buy a car. More
Great experience I had a great experience at Steve Lewis. My sales agent was Matt Tirrell and he was able to get us a better deal than another local dealer. We ended u I had a great experience at Steve Lewis. My sales agent was Matt Tirrell and he was able to get us a better deal than another local dealer. We ended up with a safer car with fewer miles and added features for just a bit more. More
This was my first new car experience and everyone made me feel at ease. The staff was helpful and accommodating. My salesman was friendly, helpful, and got me exactly what I wanted! feel at ease. The staff was helpful and accommodating. My salesman was friendly, helpful, and got me exactly what I wanted! More
Service dept is great, accommodating and fast! Very friendly staff. Rich Grono leased me my 4th Subaru, spent a lot of time explaining things and answering my questions. The whole process was excellent friendly staff. Rich Grono leased me my 4th Subaru, spent a lot of time explaining things and answering my questions. The whole process was excellent. I will never go to another Subaru dealer after using Steve Lewis. Rich was the best and so were all the other employees I encountered. Great salesman, and I will definitely use Rich Grono again for my next lease. More
You saved my important journey. I was traveling to Long Island from VT and broke down in Hadley, MA which became a small miracle as friends of the dealership live nearby. The friend I was traveling to Long Island from VT and broke down in Hadley, MA which became a small miracle as friends of the dealership live nearby. The friends and the Sales team at the dealership rescued me on Dec 15th by giving me a loaner and fixing my Subaru Xtrek during the week. Paul, Joe, and Glenn were particularly helpful this date in understanding my predicament. I am happy with the repairs and so appreciated your help. I will definitely recommend your dealership to others who live nearby. Thank you again. Mollie McHugh E Barnard, VT More