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Steve Lewis Subaru

Hadley, MA

4.8
3,371 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,371 reviews

March 24, 2021

Everyone in the service department always go way above what is needed to ensure your customers are taken care of. Hats off to Jesse/Terra. More

by GJBERESFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Jesse and Terra. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

I love getting my car serviced here. They are fast, friendly, always clearly explain any unexpected issues that come up and have felt very safe during Covid. More

by NICOLA.MARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 24, 2021

Friendly, quick service! Benny kept providing updates about what was needed and why, and how long it would take. I was out the door in no time. More

by PEACEDANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

I’ve been doing Business with Steve Lewis Since 2013 the staff are very Professional and they know their jobs.. This is my Third Subaru and I Couldn’t express enough to people how happy I am with my Subaru More

by THERESA.FLANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott sale person, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you, Theresa. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

I've always received excellent customer service at Steve Lewis Subaru. The service department is friendly and efficient and helpful. I never have to wait very long and my car always works afterwards. Th More

by NMGOODWIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Professional and friendly. Greeted immediately. Very helpful regarding Regarding turning in my lease car, Legacy and leading a new 2021 Legacy. Thank you to all More

by hopeful339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new 2021 Legacy. We truly appreciate your feedback! Joe Clark General Manager

March 18, 2021

I wandered in off the street with a printout from their website and Matt T took care of me immediately. There was zero sales pressure, only 100% knowledge and enthusiasm for the Subaru lineup. I've been ri More

by kmking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Matt Tirrell
Mar 18, 2021 -

Steve Lewis Subaru responded

Thank you! It is great to hear that Matt was able to assist you with your new Subaru purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 02, 2021

Great experience at Steve Lewis Subaru. They honored a quote that was mistakenly given to me that was substantially lower. We decided to go with a slightly different package and they got the car from Verm More

by Ken Hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane. Ryan Spahl
Mar 02, 2021 -

Steve Lewis Subaru responded

Ken, it's great to hear that Ryan, Brian, and our sales staff were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Joe Clark General Manager

January 27, 2021

Both Scott and Jack were extremely patient in taking the additional time to answer all questions thoroughly. They were not abrasive in trying to push unnecessary extras. I would highly recommend them both. More

by K. Felton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lunt, Jack Walczak
December 27, 2020

Dan was incredibly helpful, kind, and courteous. He made us feel comfortable and was truly genuine about helping us find our family car. We would definitely call Dan at Steve Lewis without hesitation. More

by ag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan McGuill
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