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Steve Lewis Subaru

Hadley, MA

4.8
3,371 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,371 reviews

March 24, 2021

Excellent service and one of the best vehicles I have ever owned. All around professional and friendly atmosphere of the dealership. Management and sales worked together to give me the best price for my More

by jeannewalczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Michael Teixeira, Jon Kubik, Benny Cruz, Terra Hondrogen, Ryan Spahl, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 24, 2021

Came in for an oil change. Everything was great except when I went out to my car. It was parked so closely next to the vehicle next to me, I had to get in through the drivers side door and hop over. I cou More

by KEKALINKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your honest feedback. We strive to make sure that all of our customers leave happy. I will share your comments with the team. We appreciate your business. Joe Clark General Manager

March 24, 2021

On time and efficient work with recommendations for the next service. Courteous and safe handling. Asked for a wash. Was offered a gift card instead. More

by sue214836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 24, 2021

As always, excellent service, friendly, super courteous personnel. They explain all the work they do clearly and answer any questions readily. Subaru service department is always a pleasure to deal with! More

by Charlie & Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 24, 2021

Excellent service starting from the polite and friendly and more often than not awesome Customer Service people up front (Thank you Jesse and Terra!) and going all the way back to the impressive Automotive More

by wrx2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

March 24, 2021

A grand “crew”, considerate, thoughtful, positive, clean well kept reception & waiting room, showroom always shows off the cream of the crop 2021, bravo Suba Rue! Ha ha ha! Cheers! Dr. Bill More

by DR.BSTRADER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you, Dr. Bill, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

March 24, 2021

Very polite and not pushy, very helpful in choosing the right Subaru for our needs.Dealership is very clean and well ran with very knowledgeable employees. More

by wessboucher57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very well detailed, Joe Clark, Michael Teixeira, Terra Hondrogen, Rich Grono, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

March 24, 2021

There are two service members that I deal with that have consistently ranked phenomenal. Brandon and Benny. My next new car I plan to purchase at Steve Lewis, I truly wish there was a way that the commissio More

by msmithtroop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

It's great to hear that Brandon and Benny are consistently able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

March 24, 2021

I would certainly say my experience at your dealership was one of my best so far and will probably keep me coming back. Scott was very professional. Thank you, Paul Donovan More

by EMSPORTMED2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Scott Lunt
Mar 25, 2021 -

Steve Lewis Subaru responded

Thanks, Paul, for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience with Scott. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

March 24, 2021

Pleasant. Efficient I arrived at the wrong time but rather than rejecting the service needed the department was able to accommodate me in a pleasant manner More

by patricia mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, Patricia. Your feedback and rating mean a lot to us. We're glad we were able to accommodate you and we hope to see you again! Joe Clark General Manager

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