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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

March 24, 2021

There are two service members that I deal with that have consistently ranked phenomenal. Brandon and Benny. My next new car I plan to purchase at Steve Lewis, I truly wish there was a way that the commissio More

by msmithtroop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

It's great to hear that Brandon and Benny are consistently able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

March 24, 2021

I would certainly say my experience at your dealership was one of my best so far and will probably keep me coming back. Scott was very professional. Thank you, Paul Donovan More

by EMSPORTMED2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Scott Lunt
Mar 25, 2021 -

Steve Lewis Subaru responded

Thanks, Paul, for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience with Scott. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

March 24, 2021

Pleasant. Efficient I arrived at the wrong time but rather than rejecting the service needed the department was able to accommodate me in a pleasant manner More

by patricia mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, Patricia. Your feedback and rating mean a lot to us. We're glad we were able to accommodate you and we hope to see you again! Joe Clark General Manager

March 24, 2021

Everyone in the service department always go way above what is needed to ensure your customers are taken care of. Hats off to Jesse/Terra. More

by GJBERESFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Jesse and Terra. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

I love getting my car serviced here. They are fast, friendly, always clearly explain any unexpected issues that come up and have felt very safe during Covid. More

by NICOLA.MARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 24, 2021

Friendly, quick service! Benny kept providing updates about what was needed and why, and how long it would take. I was out the door in no time. More

by PEACEDANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

I’ve been doing Business with Steve Lewis Since 2013 the staff are very Professional and they know their jobs.. This is my Third Subaru and I Couldn’t express enough to people how happy I am with my Subaru More

by THERESA.FLANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott sale person, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you, Theresa. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

I've always received excellent customer service at Steve Lewis Subaru. The service department is friendly and efficient and helpful. I never have to wait very long and my car always works afterwards. Th More

by NMGOODWIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Professional and friendly. Greeted immediately. Very helpful regarding Regarding turning in my lease car, Legacy and leading a new 2021 Legacy. Thank you to all More

by hopeful339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new 2021 Legacy. We truly appreciate your feedback! Joe Clark General Manager

March 18, 2021

I wandered in off the street with a printout from their website and Matt T took care of me immediately. There was zero sales pressure, only 100% knowledge and enthusiasm for the Subaru lineup. I've been ri More

by kmking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Matt Tirrell
Mar 18, 2021 -

Steve Lewis Subaru responded

Thank you! It is great to hear that Matt was able to assist you with your new Subaru purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

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