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Steve Lewis Subaru

Hadley, MA

4.8
3,371 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,371 reviews

March 24, 2021

Always a pleasant experience. Short waiting time and fixed my problem in addition to the oil change. Proactive advice for the future maintenance of my car. More

by MOUSIERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

March 24, 2021

The service was excellent, accurate and on time. Everything came out as promised with out any surprises on time or on price. Definitely will recommend. More

by LibrarianLady22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 24, 2021

Excellent service, excellent customer service, as always via Brandon Axton! It's quite a haul from where I live, but worth every mile to get the right service. More

by DDORCUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru, we look forward to seeing you again! Joe Clark General Manager

March 24, 2021

Not only did I have the best and fastest required service for my beloved 2011 Legacy, (purchased when the 2011 tornado took my previous car) but I also got a pretty impressive loaner. (Not that I need a 202 More

by BSWURTZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

Took longer than anticipated but your team made up for it with great customer service! Terra was amazing and helped me out of the rain. More

by GREGGPDESMARAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Brandon were awesome!, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations despite the wait. Thank you again for choosing Steve Lewis Subaru. We look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

Jesse had great customer service as usual! Every time I have to go to the dealership Jesse's top priority is getting me in and out as fast as possible. I will continue to have my work done here as long as More

by TGAJEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse from the service department
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Friendly staff great service! Care about customers. Ready to answer questions, and willing to find out answers. Work is done on time. Amazing on all areas More

by KENYONVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 24, 2021

Thanks Dave! Pleasure as always to work with you! Hard to imagine it’s been so many years! We love our Subarus! Thank you for helping. More

by KITTYJAMES7104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave here at Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Super service. I went in for my 12k service and an oil leak was discovered. I was immediately placed in a loaner till parts came in. Only took a couple days.. Couldn’t get better More

by Sillyedup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

The service department at Steve Lewis was beyond excellent. They were polite, explained everything and the work my car needed was extensive and the work was done in a very reasonable time and my car More

by HERKMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will was super, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

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