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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

March 24, 2021

SLS is my go-to dealer for all things Subaru. Their prices are fair and the sales staff go out of their way to make sure you have a good experience. I travel further than my own local dealer due to the More

by AMYSANDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry, Rich Grono, Jack Walczak
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review, Amy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We look forward to assisting you with any future Subaru needs! Joe Clark General Manager

March 24, 2021

The customer care was exceptional! Went for an oil change appointment, discovered that my rear breaks needed to be replaced, completed within 2.5 hours! More

by AECALLINAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

Mar 25, 2021 -

AECALLINAN responded

Thank you! See you for my next oil chnge!

March 24, 2021

I have yet to be disappointed by the service team at Steve Lewis Subaru. In fact, I always leave feeling that my car and me have been well-maintained. I recognize that dealership service comes at a pr More

by Rich C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 24, 2021 -

Steve Lewis Subaru responded

Rich, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesse and our team, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

March 24, 2021

Always a pleasant experience. Short waiting time and fixed my problem in addition to the oil change. Proactive advice for the future maintenance of my car. More

by MOUSIERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

March 24, 2021

The service was excellent, accurate and on time. Everything came out as promised with out any surprises on time or on price. Definitely will recommend. More

by LibrarianLady22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 24, 2021

Excellent service, excellent customer service, as always via Brandon Axton! It's quite a haul from where I live, but worth every mile to get the right service. More

by DDORCUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru, we look forward to seeing you again! Joe Clark General Manager

March 24, 2021

Not only did I have the best and fastest required service for my beloved 2011 Legacy, (purchased when the 2011 tornado took my previous car) but I also got a pretty impressive loaner. (Not that I need a 202 More

by BSWURTZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

Took longer than anticipated but your team made up for it with great customer service! Terra was amazing and helped me out of the rain. More

by GREGGPDESMARAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Brandon were awesome!, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations despite the wait. Thank you again for choosing Steve Lewis Subaru. We look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

Jesse had great customer service as usual! Every time I have to go to the dealership Jesse's top priority is getting me in and out as fast as possible. I will continue to have my work done here as long as More

by TGAJEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse from the service department
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Friendly staff great service! Care about customers. Ready to answer questions, and willing to find out answers. Work is done on time. Amazing on all areas More

by KENYONVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

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