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Steve Lewis Subaru

Hadley, MA

4.8
3,371 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,371 reviews

March 24, 2021

Great service. Minor error (forgot oil change with other service) but quickly fixed that and extended loaner vehicle and did not charge for oil change to offset any inconvenience. More

by GRAHAM-COTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
Mar 24, 2021 -

Steve Lewis Subaru responded

Graham, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessie was able to get you in for the service we missed. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

Vinny was super helpful, open, and honest! This was my first time ever leasing a car and he made the experience super easy! Thank you Vinny! More

by mlcross06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Vincent Zanetti
Mar 24, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review and let us know how Vinny and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

March 24, 2021

Thanks for the great service! It was great to have the loaner for the convenience.. it made the experience so much easier and more positive! More

by JAYNE.LOVETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Steve Lewis Subaru responded

Jayne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 24, 2021

Quick and great service, always come here for oil changes! I recommend Steve Lewis to anyone I know for any type of work or sales! More

by ACARON135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Brian Kane was excellent and very helpful. He made my purchase smooth and easy. He was honest and truthful and showed me all my options to find what worked best for me More

by jdonzell33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Michael Teixeira
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your wonderful review! We are thrilled that Brian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

March 24, 2021

Your service people are both professional and kind. It is a pleasant experience to deal with them. Even when paying, we are treated nicely. Keep up the good work! More

by ANDREABATTLE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

Andrea, thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 24, 2021

Have always gotten excellent service at Steve Lewis Subaru. Easy to get an appointment. My only complaint would be that I now have to go to Hadley instead of Northampton. More

by janetbissell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Janet, thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that you've had such a positive experience at our dealership, and we look forward to seeing you again! Joe Clark General Manager

March 24, 2021

SLS is my go-to dealer for all things Subaru. Their prices are fair and the sales staff go out of their way to make sure you have a good experience. I travel further than my own local dealer due to the More

by AMYSANDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry, Rich Grono, Jack Walczak
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review, Amy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We look forward to assisting you with any future Subaru needs! Joe Clark General Manager

March 24, 2021

The customer care was exceptional! Went for an oil change appointment, discovered that my rear breaks needed to be replaced, completed within 2.5 hours! More

by AECALLINAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

Mar 25, 2021 -

AECALLINAN responded

Thank you! See you for my next oil chnge!

March 24, 2021

I have yet to be disappointed by the service team at Steve Lewis Subaru. In fact, I always leave feeling that my car and me have been well-maintained. I recognize that dealership service comes at a pr More

by Rich C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 24, 2021 -

Steve Lewis Subaru responded

Rich, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesse and our team, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

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