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Steve Lewis Subaru

Hadley, MA

4.8
3,366 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,366 reviews

November 25, 2022

Great staff, got me right in, no waiting. Always friendly and courteous and knowledgeable. The Best!! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Brandon, Jay, Jevon
Nov 25, 2022 -

Steve Lewis Subaru responded

Todd, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Steve Lewis Subaru to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

November 23, 2022

They scheduled a convenient appointment, arranged for a loaner car. The cost was in our expected range. Service was completed on time. Overall a good experience. More

by DBOZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager
Nov 25, 2022 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

November 21, 2022

Everyone is so helpful and really accommodating. We come all the way from Wilbraham because we know that all the staff are honest and it’s nice to know that you can trust them when it comes to our c More

by BDINITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Terra Hondrogen
Nov 22, 2022 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

November 20, 2022

Todd Gerry was great! Very informative! He was very friendly and honest. Buying our new car was a great experience. More

by MIKE.WILLIAMS33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Nov 20, 2022 -

Steve Lewis Subaru responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

November 18, 2022

Staff was very willing to work with me to get me into my new car. More

by lowney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Nov 20, 2022 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Joe Clark General Manager

November 16, 2022

Very satisfied with staff, very satisfying with service. See you soon for next necessary required service. More

by bdcurtin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Nov 17, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

November 11, 2022

Always pleasant and thorough. Plus I got a toy for my dog, gratis! I think their fees are reasonable as well. More

by SHCRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse is tops. , Terra Hondrogen
Nov 13, 2022 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

November 10, 2022

Todd Gerry was great and helpful as usual. This is the forth Subaru I have purchased from him. More

by howardkinder
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry
Nov 10, 2022 -

Steve Lewis Subaru responded

Thank you, Howard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

November 10, 2022

This is my 2nd purchase from Rich Grono at Steve Lewis. He understood from the start my needs in a new car. He constantly kept me updated and worked diligently with the finance group to ensure I received a More

by sdl92968
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono, Jack Walczak
Nov 10, 2022 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

November 09, 2022

I reached out to dealer’s service department about noise coming front left wheel/axle. They diagnosed the issue and went through my car to identify any additional areas that required service/maintenance. More

by JTHOMPS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Nov 10, 2022 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

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