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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

May 04, 2021

Always excellent professionalservice at Steve Lewis Subaru. We never go anywhere else and we tell all of our friends and family. They ate the best around. More

by heidid04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 05, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

May 03, 2021

I had a really great experience buying my Crosstrek! It was right in the showroom, the Plasma Yellow Pearl Crosstrek with manual 6-soeed transmission. Tyler Griswold was an excellent sales consultant. He w More

by Ebarbour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
May 03, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

May 03, 2021

The staff at Steve Lewis Subaru are always great in terms of being friendly, helpful and explaining whatever I need to know. Also do a good job of scheduling so that the wait for routine service is timely. More

by MICHIEHOME
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 04, 2021 -

Steve Lewis Subaru responded

Thank you! Benny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

May 01, 2021

Purchasing a new car is always stressful especially when you are not sure which vehicle,brand or type you would like buy. Roger, made the process extremely easy with questions on which type and features we More

by mel400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Roger Dugas
May 02, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 30, 2021

I found the perfect car and had the easiest and most pleasant experience with Joe B. I have been raving about my experience since I bought my car. Joe was fantastic at keeping in touch and updating me o More

by Acmakeup2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Joseph Boucher
Apr 30, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

April 30, 2021

The Service Team is always professional, friendly, attentive, and efficient. Car is ready on schedule, and returned to me in clean condition. Highly recommend them. More

by MICHELE2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE SZEWCZYK, Benny Cruz, Benny Cruz
May 02, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michele, and look forward to your next visit. Joe Clark General Manager

April 30, 2021

The staff is knowledgeable and helpful. The service is always performed on time. A part was needed for my car to fix the seat. The part came in the day they said it would and they were able to get my car More

by JOHNWYO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Benny Cruz, Terra Hondrogen
May 02, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 29, 2021

The salesman was great, and the atmosphere there is nice an relaxed but thorough. We are happy with the used Outback we bought, and look forward to some nice trips with it. More

by claudec0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Joseph Boucher
Apr 30, 2021 -

Steve Lewis Subaru responded

Claude, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 29, 2021

The experience was disheartening.. I purchased the car on a Friday and was supposed to pick it up a week later. I received a call from the salesman two days before picking up the car letting me know that More

by JILLDAN9
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Spahl
May 17, 2021 -

Steve Lewis Subaru responded

Jill and Dan, thank you for bringing this to my attention. Your comments will be shared with the team in order to improve future customer experiences. We truly appreciate your feedback and your business. Joe Clark General Manager

April 28, 2021

The entire team I worked with at Steve Lewis and the experience I had buying my Outback was truly worth the trip to Hadley. So many of my colleagues and friends own a Suburu, and the reputation of the p More

by KREILLY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Apr 28, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

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