Steve Lewis Subaru
Hadley, MA
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Rich Grono was great to work with. Got us exactly what we wanted in a car. Easily accessible and helpful with any issues. David Hanks also very helpful in the financing of car. Did not feel any pressure from wanted in a car. Easily accessible and helpful with any issues. David Hanks also very helpful in the financing of car. Did not feel any pressure from either of them when it came to purchasing our outback. More
Veery happy with my purchase. Very friendly, efficient, and painless. It was hard to part with my Outback but I'm very happy with my new Crosstrek. Thank you and painless. It was hard to part with my Outback but I'm very happy with my new Crosstrek. Thank you More
Have always given 5 stars. However, this time, it took leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No expl leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No explanation given for why they didn't call me back. Hope this was a quirk and not a new M.O. for them. Except for this latest experience, I love this dealership and my Forester. More
I brought my Subaru Ascent in for the scheduled mile checkup, was very surprised at how little the wait was. As always, they were very nice.. checkup, was very surprised at how little the wait was. As always, they were very nice.. More
I dropped off the car for oil change and headlight replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions wer replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions were reviewed by the service advisor. The cost of the work was a bit less than expected, another pleasant surprise. More
you’re very careful about the pandemic and car sales. When vaccinated a long overdue used car was purchased; and they did a great job! It was a lot loaded with recent lightly used one to three year old c When vaccinated a long overdue used car was purchased; and they did a great job! It was a lot loaded with recent lightly used one to three year old cars. I felt safeWere there following the Covid restrictions. And when we really need a car they were there for us. More
Going to steve Lewis for service is one of the reasons why I keep buying subarus!! The service department is always so amazing and caring. I feel they go above and behind, they are very mindful of my time why I keep buying subarus!! The service department is always so amazing and caring. I feel they go above and behind, they are very mindful of my time and informing me of service needs. More
pleasurable experience, low pressure, friendly and knowledge able salesman. the performance of the vehicle was wonderful offering most features that are extras on other dealers cars. this is my secon knowledge able salesman. the performance of the vehicle was wonderful offering most features that are extras on other dealers cars. this is my second vehicle purchased from them. Service department is also accommodating. More
Manuel De Jesus, my service advisor, was very helpful and well-informed. Fast and efficient service; much shorter wait than I had expected. Waiting room clean and comfortable. Cost for oil change, tire rot well-informed. Fast and efficient service; much shorter wait than I had expected. Waiting room clean and comfortable. Cost for oil change, tire rotation, overall check and new wiper blades was less than I expected. More