Steve Lewis Subaru
Hadley, MA
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The entire service department is made up of very talented and capable employees that are always very professional and forthright. I enjoy their enthusiasm and caring attitudes.. and capable employees that are always very professional and forthright. I enjoy their enthusiasm and caring attitudes.. More
I feel that the dealership offers a typical car sales experience. Typical negotiation with a large fee presented afterwards, and constant up sale during final paper work. Service department has been su experience. Typical negotiation with a large fee presented afterwards, and constant up sale during final paper work. Service department has been sub-par. More
The service experience was OK but shortly after I had a warning light come on. I don’t believe in coincidence. Next available follow up appointment to check on service light is several weeks away. A bette warning light come on. I don’t believe in coincidence. Next available follow up appointment to check on service light is several weeks away. A better response from SLS would’ve been: swing by and we’ll check that. That would have got you five stars. More
Service Manager went the extra mile to get a repair covered under my extended warranty. Always a pleasure to do business here. Thank you all covered under my extended warranty. Always a pleasure to do business here. Thank you all More
The service department is amazing, I was in and out in under a half an hour for my oil change and tire rotation. Thank you for your excellent service. under a half an hour for my oil change and tire rotation. Thank you for your excellent service. More
This is our 5th Subaru that we have gotten from Steve Lewis Subaru . This is always a pleasant experience and we leave feeling well taken care of ! We had the pleasure of having Tyler help us get into a Lewis Subaru . This is always a pleasant experience and we leave feeling well taken care of ! We had the pleasure of having Tyler help us get into a 2021 Forrester ! He was very attentive to what we wanted and kept us within our budget! He also was very knowledgeable and confident in helping us decide whether to lease or buy by spending the time showing us the difference with each . When we picked the car up he spent an hour patiently explaining all the features of the car and helping me get set up with StarLink !! Tyler helped us to have a stress free experience in picking the right Subaru . Many thanks to Tyler . More
The service reps are great! I have never had a problem with any of them. They are courteous and extremely friendly. A pleasure to go into the department and know that I am welcomed and will be treated gre with any of them. They are courteous and extremely friendly. A pleasure to go into the department and know that I am welcomed and will be treated great. More
My car was in for a recall which was successfully completed. This was the second try at this recall. They got the information to complete the service and got the job done. completed. This was the second try at this recall. They got the information to complete the service and got the job done. More
My third Subaru from Steve Lewis. Love the cars, impressed with the service. Staff is very competent and friendly. Will likely buy my next Subaru there as well. impressed with the service. Staff is very competent and friendly. Will likely buy my next Subaru there as well. More