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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

June 18, 2021

Replaced front axle- quick and easy. Warrantied item so price was right, although the cost of repairs here is very fair. Pleasant waiting experience and the staff are patient, knowledgeable, and friendly. More

by spscannelldds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 18, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

June 17, 2021

This is our 2nd lease from Steve Lewis Subaru. Joe was very friendly, helpful and knowledgable. We have leased 2 cars and bought one from this dealership. They have always been professional and helpful. More

by gcondon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Jun 17, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Steve Lewis Subaru. Congratulations on your new vehicle. Joe Clark General Manager

June 17, 2021

AWESOME AS USUAL BEEN WITH THIS SUBARU DEALER FOR OVER 10 YEARS. GREAT SERVICE AND EVERYONE THERE IS SO POLITE AND FRIENDLY, HAVE GREAT CUSTOMER SERVICE. More

by epires1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 17, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru over the last ten years. We look forward to having you as one of our valued customers for years to come. Joe Clark General Manager

June 17, 2021

It was a honest and fair assessment of our car, and they gave us the room to make our own decision. I can trust them. More

by TPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 17, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

June 16, 2021

This is our 2nd lease with Steve Lewis Subaru. We dealt with the same sales person (Scott) both times. He was very helpful, honest and down to earth and easy to deal with. He has a very outgoing personalit More

by sticksds55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Scott Lunt, Jack Walczak
Jun 16, 2021 -

Steve Lewis Subaru responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity once again to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

June 15, 2021

Easy to get an appointment. Work was performed in a timely manner Small issue was brought to the attention of the service adviser, who promptly had it corrected He apologized. More

by horriganmone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 16, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

June 14, 2021

From even before I walked through the door, Steve Lewis had been professional, patient, and kind. Doug reached out and listened to me and what I wanted and led me to Roger who, from start to finish, was aw More

by NICOLE.LADEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, David Hanks, Roger Dugas
Jun 14, 2021 -

Steve Lewis Subaru responded

Thank you, Nicole, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

June 14, 2021

This is our 3rd car bought from Steven Lewis. The product and service is always on point. When the time comes we will go back for our 4th More

by kmarion
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jack Walczak
Jun 14, 2021 -

Steve Lewis Subaru responded

Congratulations on your 3rd new vehicle! We are so glad that we had the opportunity to work with you again! Our team strive to make each experience a top-notch one for our customers! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Joe Clark General Manager

June 10, 2021

Good service.Pleasant people to deal with..Stopped by Good service. Pleasant people to deal with.. Stopped by for service withou5 appointment and they were very accommodating and took me right off And More

by BRIANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2021 -

Steve Lewis Subaru responded

Thank you, Brian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

June 10, 2021

friendly knowlegable staff, explained in full the car and answered our questions fully. have bought there previously, had same reaction at that time . salesman was excellent More

by jcoll95499
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan kane, David Hanks, Michael Teixeira
Jun 11, 2021 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

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