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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

July 12, 2021

Great experience! first time I brought my Crosstrek for service. Express service was great. And the people I dealt with were wonderful. Thanks for a great experience. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jul 12, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Jul 12, 2021 -

GM responded

No Problem! We love the Crosstrek so much my son is looking into buying one .

July 11, 2021

Kind, considerate, and helpful with my recent service. Best service of any dealer I’ve ever been to. Would never buy a car anywhere else. More

by DPLECOURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
Jul 12, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

July 09, 2021

There are polite courteous and go above and beyond service my vehicles always done on time or before schedule time they’ve always make suggestions overall everybody shares of love glad to be a member More

by gorgcin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S, Benny Cruz, Terra Hondrogen
Jul 09, 2021 -

Steve Lewis Subaru responded

We appreciate your business, Benny, Terra and our team look forward to serving you again soon! Joe Clark General Manager

July 09, 2021

Roger Dugas was my salesperson. He did a wonderful job describing the car features and helping me complete the purchase. I am a repeat customer of Steve Lewis Subaru and I am very impressed with the deale More

by subieted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas
Jul 09, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Roger and our team. I'm glad to hear they delivered such a great experience! Joe Clark General Manager

July 08, 2021

Impreza had a problem with key not releasing from ignition lock. Service found some technical bulletins and was able to diagnose and repair problem quickly. More

by BOB_PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jul 08, 2021 -

Steve Lewis Subaru responded

Bob, thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 08, 2021

Roger Dugas, was great to work with explaining everything that I needed to know I'll highly recommend Subaru in Hadley to buy a car or lease the car. Thanks Deborah Frady More

by deb121759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jack Walczak
Jul 08, 2021 -

Steve Lewis Subaru responded

Deborah, Thank you for sharing your experience with us! We're happy to hear it went well working with Roger and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

July 08, 2021

Brian Kane was my sales person. From the first meeting he was very informative, answered questions and did not rush me or pressure me. Very helpful thru entire process, kept me updated while I was waiting More

by ECHIC40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, sales
Jul 09, 2021 -

Steve Lewis Subaru responded

Thank you for your business; and this fantastic, five-star review. We're happy to hear that both Brian and Dave were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase! Joe Clark General Manager

July 07, 2021

Courteous and knowledgeable service. I didn't feel like I had to haggle on pricing and was able to get into the car that was right for me. More

by JMATOS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tirrell
Jul 07, 2021 -

Steve Lewis Subaru responded

Congratulations on your new purhcase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

July 06, 2021

Vinny was amazing to work with! I can't recommend him enough, and hope to work with him in the future! Steve Lewis as always, is the best! More

by hopec2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Jul 06, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Vinny and Steve were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

July 06, 2021

Easily accommodating, with problem-solving attention to special service details. More

by gemccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 06, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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