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Steve Lewis Subaru
Hadley, MA
3,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,364 reviews
July 27, 2021
Had an unexpected need for servicing before travel. They accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center p accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center parking lot scrape. Jesse was terrific and too cared of it all. More
by THOMAS_HUF
Verified CustomerEmployees Worked With
Jesse Szewyck
July 26, 2021
This is our third Subaru purchase at Steve Lewis. We have been very fortunate to have had Todd Gerry as our salesperson. He is wonderful to work with. Todd is very knowledgeable and very well informed have been very fortunate to have had Todd Gerry as our salesperson. He is wonderful to work with. Todd is very knowledgeable and very well informed. Obviously we have been very well satisfied with him and also the service department at Steve Lewis. All other representative have been very welcoming. We would not hesitate to recommend Todd and/or Steve Lewis to any of our family or friend. More
by Fran Como
Employees Worked With
Todd Gerry, David Hanks
July 26, 2021
Everything was fine. Visit to make recall repair. All went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. More
by BASCHENK
Employees Worked With
Benny Cruz, Terra Hondrogen
July 26, 2021
very good experince.no pressure we love our new subaru. vin was very helpful and kept us informed threw the whole process . hope to have good luck with our subaru vin was very helpful and kept us informed threw the whole process . hope to have good luck with our subaru More
by HOHUM3838
Employees Worked With
Vincent Zanetti
July 24, 2021
Rich and the manager went out of their way to help us choose a car and also work within our budget and needs.Totally honest and upfront about everything. choose a car and also work within our budget and needs.Totally honest and upfront about everything. More
by stephenzimora
Employees Worked With
David Hanks, Rich Grono
July 22, 2021
The staff is very friendly and personable, however my last experience was not ideal. I had a 9:30 am appointment for an oil change and dealer recall issue. I was told the service would take about an hr last experience was not ideal. I had a 9:30 am appointment for an oil change and dealer recall issue. I was told the service would take about an hr and a half. I decided to wait it out in the waiting room. After 45 minutes of waiting, my car had not moved from where I parked it in their lot. I was ready to walk out, when a tech finally came and got my car; The hour and a half clock then started. I'd expect this from a walk in, but not from a scheduled appointment. More
by snakebytes
Employees Worked With
Terra Hondrogen
July 22, 2021
Joe was great! He was super helpful and was always available for my questions. I had a great experience and would definitely buy here again. available for my questions. I had a great experience and would definitely buy here again. More
by barron262
Employees Worked With
Michael Teixeira, Joseph Boucher
July 21, 2021
The customer service person i worked with was friendly and informative. Even though it took longer than expected he continued to update me while I waited. and informative. Even though it took longer than expected he continued to update me while I waited. More
by SUZMROB
Employees Worked With
Jesse - I give him 5 Star’s as well!!, Benny Cruz, Ryan Spahl, Tyler Dubay-Martin
July 21, 2021
Team did recommended "recall" notice in less than projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the gu projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the guys fixed one key fob and replaced battery in the other...at no charge. This is A+ service! We will continue to get all service done at Steve Lewis! More
by susan
Employees Worked With
not sure of names of service team I worked with that day...sorry
July 21, 2021
Very accommodating. Always a pleasure to do business with them. They know my vehicle so I will always go there for service. They remember me every visit. them. They know my vehicle so I will always go there for service. They remember me every visit. More
by No name
Employees Worked With
Benny Cruz, Terra Hondrogen
