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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

August 01, 2021

I bought my ‘19 CrossTrek Limited from Steve Lewis. The sales staff was incredible, knowledgeable and thorough. Doug was my salesman and he knew everything about the car! Fast forward to 5 weeks ago, a n More

by Chris Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Merrill, Joe Clark, Benny Cruz
Aug 02, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so glad to have you as our customer! Joe Clark General Manager

July 31, 2021

The mechanic went above and beyond to find what was causing the noise i was hearing and to fix it. He even had me ride with him to have me show him. Much appreciated. More

by hollyshobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Jul 31, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

July 29, 2021

The staff is friendly, knowledgeable and professional at Steve Lewis. An employee in the service department took his time to patiently explain what had been done to my car. He even estimated on the high en More

by julznmeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jul 29, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

July 29, 2021

Steve Lewis Subaru always comes through for me and gives my car the best service. Staff are terrific and always meet or exceed my expectations. It’s amazing how the service staff keep their cool even when o More

by cwc1646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse! , Benny Cruz, Terra Hondrogen
Jul 30, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

July 28, 2021

My experience at Steve Lewis Subaru could not have been any better. The professionalism from the entire staff l, especially Joe and Tyler, was above expectations. It was by far the easiest car buying exper More

by TIMSHEA801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Joseph Boucher
Jul 28, 2021 -

Steve Lewis Subaru responded

Thank you, Tim! Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Clark General Manager

July 28, 2021

They were very efficient and helpful. This was a recall on my outback concerning a fuel pump replacement. Great job Steve Lewis Suburu in Hadley! More

by davidsohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 28, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

July 28, 2021

I always have a positive experience at Steve Lewis. The staff is friendly, knowledgeable and professional. I appreciate them taking their time to patiently explain what has been done to my car and what oth More

by Debra LaVoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but Jesse is always 5 stars as well , Benny Cruz, Terra Hondrogen
Jul 28, 2021 -

Steve Lewis Subaru responded

Thank you, Debra, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

July 28, 2021

Working on my 4th Subaru but the 1st one from Steve Lewis. This by far was the best experience I have had buying a car. Thank you More

by KGLEESE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Jul 29, 2021 -

Steve Lewis Subaru responded

We are very happy to hear Steve provided you with such a positive 1st experience! We appreciate you being a loyal customer of Steve Lewis Subaru! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 28, 2021

Steve Lewis is a great place to take your car for service. They are helpful, explain things clearly and try to do just what is needed. More

by revolutionary_petunia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 29, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 28, 2021

I had a great experience getting a used car at Steve Lewis. I was in a lurch when my previous car died and had to go to the junkyard. My salesman Brian Kane did a great job patiently helping me naviga More

by John S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Jul 29, 2021 -

Steve Lewis Subaru responded

John, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

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