Steve Lewis Subaru
Hadley, MA
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Efficient and professional – service is great, really listen to what needs to be repaired and once the work is completed the staff went through everything, making sure I didn't have questions. listen to what needs to be repaired and once the work is completed the staff went through everything, making sure I didn't have questions. More
Joe Boucher is the man! I was a first time car buyer and he was happy to educate me on the process and the options. He was also super patient with me when I changed my mind at the last minute, and again whe he was happy to educate me on the process and the options. He was also super patient with me when I changed my mind at the last minute, and again when my bank held up the loan process. Joe also got the detailing department to take care of a scratch on the new-to-me used Impreza so I could feel like I was getting a new car. This was a great car buying experience, especially in this time when it's so hard to find a car! More
Everything was great. Our new car was ready quick. I feel like we got a fair price for our trade and new vehicle. Scott was super nice and patient. Place was super clean. I will definitely come back for all like we got a fair price for our trade and new vehicle. Scott was super nice and patient. Place was super clean. I will definitely come back for all my service needs. More
The service department was efficient, friendly, happy to educate me about the need for an expensive 60K servicing, and flexible on timing for the loaner. Generally a pleasure to do business with. educate me about the need for an expensive 60K servicing, and flexible on timing for the loaner. Generally a pleasure to do business with. More
Rich and the manager went above and beyond to inform me about my options and get me in the car I wanted. Rich was so patient and helpful. about my options and get me in the car I wanted. Rich was so patient and helpful. More
Rich was great to work with. He took as much time as I needed and all my questions were answered. Everyone was exceptional and I would not hesitate to recommend Steve Lewis Subaru. In fact I did and the needed and all my questions were answered. Everyone was exceptional and I would not hesitate to recommend Steve Lewis Subaru. In fact I did and they also purchased! More
Rich was easy to work with. He answered all my questions, even when I asked the same question twice. It was great to decide on a car and get it within 3 days. questions, even when I asked the same question twice. It was great to decide on a car and get it within 3 days. More
Was pleasantly surprised by the TFL tire credit! Now I'll be able to use the discount money for my other needs. Wait time was shorter than expected. Friendly C.S. be able to use the discount money for my other needs. Wait time was shorter than expected. Friendly C.S. More
Steve Lewis Subaru is my go to dealership for 15 years. My 2019 Subaru Crosstrek is my second car that I bought here, serviced/continue to service. Benny Cruz and Terra Hondrogen from the service departmen My 2019 Subaru Crosstrek is my second car that I bought here, serviced/continue to service. Benny Cruz and Terra Hondrogen from the service department that I interacted with during my last visit were friendly, professional and available to answer all of my questions about the recall. Thank you! More
The customer service was excellent and they patched the tire for no charge which was great. My only negative is the price of $100 is a lot for me on a fixed income. tire for no charge which was great. My only negative is the price of $100 is a lot for me on a fixed income. More