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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

September 08, 2021

Steve Lewis Subaru does an excellent job reminding me of services my car needs to keep it in excellent running condition. The service team is very efficient, informative, and reviews all services performed More

by jakeman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

September 08, 2021

I absolutely love this dealership. It is filled with friendly workers. The wait time was decent and waiting room was covid friendly (spaced out chairs) More

by ACW7593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot who else helped!!, Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

September 07, 2021

We recently purchased a 2020 Outback from this dealership after having previously buying a Legacy 8 years ago. We have been extremely pleased with the ongoing service we have received for all routine service More

by AUDGEPRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for Rich, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Subaru Outback! Joe Clark General Manager

September 06, 2021

We are very happy that we purchased our new vehicle from Steve Lewis Subaru. Our salesman, Vinny, was very helpful and went out of his way to answer all of our questions. More

by DIANE.DESHAIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Sep 07, 2021 -

Steve Lewis Subaru responded

It's great to hear that Vinny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Diane, for choosing Steve Lewis Subaru! Joe Clark General Manager

September 05, 2021

Tyler Dubay-Martin was very friendly and well informed. He was very helpful through the purchase and got back to me with information on any questions I had.He went over the electronics with me. Excellent More

by KATEKEENAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
Sep 07, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that Tyer provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you, Kate, for choosing Steve Lewis Subaru! Joe Clark General Manager

September 05, 2021

I’m always pleased with the service that I receive here in Hadley . This is the number one reason I travel over an hour vs. going to a local dealer . More

by SHAR.N.SHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get the name of the service gentleman that helped me but if you look at the day that I had my Outback serviced - he was fantastic ! He ensured that my coupon came off and took the time to answer questions about opening my trunk . Thanks again !, Todd Gerry
Sep 05, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 03, 2021

Tyler G was the salesman. He was friendly, and very helpful throughout with my purchase of my new car. He went over and above to help with the electronics explanation and describing the cars features. More

by annmarieofl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Jack Walczak
Sep 03, 2021 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Tyler and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

September 03, 2021

Vincent Z was or salesman. He was friendly and patient while we test drove two different vehicles. He went over all the electronics . Excellent salesman. More

by FLOBROWN282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Sep 03, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear Vincent delivered such a great experience, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

September 01, 2021

Service desk personnel are all friendly and helpful, but my car didn’t enter the service area for a 9 am appointment until 10 am. At that point the needed recall service was promptly completed. Everything e More

by SOLSKEN
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 01, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding our friendly service and on how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon! Joe Clark General Manager

August 30, 2021

MY wife went there to get a remote starter install on the car... well our sales guy is great!!!!! took care of everything, well cant say the same about the service advisor, they install the remote starter, s More

by carlosfvelez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Aug 31, 2021 -

Steve Lewis Subaru responded

Thank you for your review, Carlos. We are sorry that your wife didn't have a more positive experience and apologize for any inconvenience. We appreciate this feedback as it allows us to identify areas where we need to make improvements. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Joe Clark General Manager

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