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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

September 16, 2021

I had the vehicle in for and oil change and tire rotation. In the process of rotating the tire a wheel stud was broken. This made it necessary to remove the rotor to replace the broken stud, in th More

by BURNHA163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 16, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

September 14, 2021

I have always had the best service experience with your team. Excellent group of people. More

by FD2JO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 14, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

September 13, 2021

This is my second vehicle purchase through Steve Lewis and both times I've had great experiences. Brian Kane was knowledgeable, friendly, personable, and easy to work with. He was not pushy when we weren' More

by JBray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Michael Teixeira
Sep 13, 2021 -

Steve Lewis Subaru responded

Congratulations on your 2020 Ascent! Thank you for taking the time to leave us this fabulous five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

September 13, 2021

My car is usually taken and repaired in a timely manner and without too long a wait More

by LEKLRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 14, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

September 11, 2021

I set an appointment and I was greeted right away when I arrived. The sales rep was Vincent Zanetti. He was very courteous and helpful. I told him what I was looking for and he set me up to do a test drive. More

by sfielding0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Sep 12, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

September 11, 2021

I am very happy with my Subaru Forrester, Roger Dugas served me very well, and I would recommend others buying a Subaru without any worries. More

by marcobraus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas
Sep 12, 2021 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Roger and congratulations on your new Subaru Forester! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

September 09, 2021

My experience of purchasing a 2021 Subaru Forester from Steve Lewis Subaru was excellent. This was the third Forester that I have purchased from Steve Lewis Subaru and I have always been very satisfied wit More

by gclepine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Sep 09, 2021 -

Steve Lewis Subaru responded

Thank you! Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We are thrilled to have earned your repeat business, and we hope you enjoy your new Forester. We look forward to working with again! Joe Clark General Manager

September 09, 2021

What a crew! If there's problems, they make it right. I'm locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running p More

by BobGruen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Benny Cruz, Terra Hondrogen
Sep 09, 2021 -

Steve Lewis Subaru responded

Thank you, Bob, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

September 09, 2021

Benny was great! Kept me in the loop about my car. Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 09, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Benny was able to help, and we hope to see you again! Joe Clark General Manager

September 08, 2021

Friendly, helpful staff. I was checked in quickly and efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need i More

by karterem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

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