Steve Lewis Subaru
Hadley, MA
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I had the vehicle in for and oil change and tire rotation. In the process of rotating the tire a wheel stud was broken. This made it necessary to remove the rotor to replace the broken stud, in th rotation. In the process of rotating the tire a wheel stud was broken. This made it necessary to remove the rotor to replace the broken stud, in the process some type of shield was bent. In driving after this repair a noise was noted it the brakes. This required a second trip to the dealer who made the necessary repair at no charge. Also this is the second time we have had to return the vehicle because of work done at the dealership. More
This is my second vehicle purchase through Steve Lewis and both times I've had great experiences. Brian Kane was knowledgeable, friendly, personable, and easy to work with. He was not pushy when we weren' and both times I've had great experiences. Brian Kane was knowledgeable, friendly, personable, and easy to work with. He was not pushy when we weren't sure if we wanted to buy at the moment and we needed a few weeks. We ended up purchasing a 2020 Ascent and could not be happier. I would highly recommend Brian if you are thinking of purchasing a Subaru through Steve Lewis! More
I set an appointment and I was greeted right away when I arrived. The sales rep was Vincent Zanetti. He was very courteous and helpful. I told him what I was looking for and he set me up to do a test drive. arrived. The sales rep was Vincent Zanetti. He was very courteous and helpful. I told him what I was looking for and he set me up to do a test drive. Our conversations flowed very smoothly and he was very helpful with assisting me in making my decisions. I was able to place, an order for the exact car that I wanted. He kept me updated regularly as to the progress of my order. When the car arrived at Steve Lewis Vinny called and we set up my pick up. The whole process was handled professionally, efficiently, and with lots of helpful support. I hope to receive continued professional service from all representatives I encounter at Steve Lewis Subaru. More
I am very happy with my Subaru Forrester, Roger Dugas served me very well, and I would recommend others buying a Subaru without any worries. served me very well, and I would recommend others buying a Subaru without any worries. More
My experience of purchasing a 2021 Subaru Forester from Steve Lewis Subaru was excellent. This was the third Forester that I have purchased from Steve Lewis Subaru and I have always been very satisfied wit Steve Lewis Subaru was excellent. This was the third Forester that I have purchased from Steve Lewis Subaru and I have always been very satisfied with the experience. More
What a crew! If there's problems, they make it right. I'm locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running p locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running past the 200,000 miles when other cars are long dead! More
Benny was great! Kept me in the loop about my car. Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, they make you feel like family! More
Friendly, helpful staff. I was checked in quickly and efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need i efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need in the next months. Perfect. More