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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

September 21, 2021

Great sales team at Steve Lewis Subaru, very helpful throughout the entire process. I would absolutely recommend this dealership to anyone interested in buying a Subaru More

by RBULLEN23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Sep 22, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru and for helping to spread the word about us. We're here for you any time! Congratulations on your new Subaru! Joe Clark General Manager

September 20, 2021

Staff we're friendly, Tyler was very helpful and he had helped me every step of the way, he is good and a great employee, Kudos to him! More

by AIRAH.VERBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin
Sep 20, 2021 -

Steve Lewis Subaru responded

Thanks for your feedback, Airah, on your recent visit to Steve Lewis Subaru. I'm glad to hear that Tyler was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

September 20, 2021

Staff very helpful and technicians did a good job. I feel my care is safe and well-serviced. Price was high and problem with blue tooth not solved despite update on radio. Thank you. David More

by DAVIDENTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 20, 2021 -

Steve Lewis Subaru responded

We appreciate your business, David, and our team looks forward to serving you again soon! POSITIVE REPLY Joe Clark General Manager

September 20, 2021

Joseph B was top of the line. Phenomenal. Will be back for future purchases. Had the car ready to pickup on the asking date. Happy as can be. More

by Jake.Pierce1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Sep 20, 2021 -

Steve Lewis Subaru responded

Thank you, Jake, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and the rest of our team, and we look forward to working with you again. Joe Clark General Manager

September 19, 2021

Rich Grono was very helpful and informative in explaining all my options. He was patient and professional. More

by elizabeth.bungart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Sep 19, 2021 -

Steve Lewis Subaru responded

Thank you, Elizabeth, for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Rich was able to help, and we hope to see you again! Joe Clark General Manager

September 19, 2021

Steve Lewis technicians and service personnel always explain what is going on with my car. They are friendly and professional. Very good service. More

by jrpronovost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Lamb, Manuel
Sep 20, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 17, 2021

It was a pleasure to work with this dealership; buying a car can be stressful but that wasn’t the case here More

by B.How
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono
Sep 18, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 17, 2021

Quick while I waited.and no hassles with using coupon . Fortunately at the morning time I didn’t have to wait long. More

by VTMAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 18, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

September 17, 2021

Rich was a huge help with our car situation!! We worked together in getting a car replacement More

by Bob mayynard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono, Ryan Spahl
Sep 18, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rich here at Steve Lewis Subaru. Congratulations on your new vehicle! Joe Clark General Manager

September 16, 2021

Pleased with my 2019 Outback. It only took 8 days to get my plates transferred. That was the only glitch of the whole process. More

by RBRODEUR42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth in sales, David Hanks, Michael Teixeira
Sep 16, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

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