Back

Steve Lewis Subaru

Hadley, MA

4.8
3,366 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,366 reviews

January 18, 2023

Roger was helpful, professional, and forthcoming. He went through the technical and paperwork with us patiently. More

by kib431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Roger Dugas
Jan 19, 2023 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Roger and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

January 13, 2023

Routine maintenance appointment, found some additional items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was More

by mdmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jan 15, 2023 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 13, 2023

i just had an oil change and tire rotation. Jesse explained everything. goodl i am happy More

by hollowbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

January 13, 2023

I was very satisfied with the serve that I received. After having a new battery installed (not from Steve Lewis) the car would not start two days after the installation. I jumped the new battery, the c More

by KENPAQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 10, 2023

My vehicle was seen months ago and the problem was not fixed so I had to bring it back. The service staff was very willing to work with me. Jesse Szewczyk was very accommodating and understanding. He was More

by SUZMROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 10, 2023 -

Steve Lewis Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Clark General Manager

January 09, 2023

This is my second time buying a car from Tyler G and I couldn't be happier! Tyler is the best and I recommend him to anyone I know considering a Subaru! Tyler is friendly, kind, very knowledgeable, unde More

by Jama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold, Terra Hondrogen
Jan 10, 2023 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

January 06, 2023

Very helpful, talkative and nice. The dealership itself was clean and the workers were friendly. More

by ANCHORS88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Tyler Griswold
Jan 08, 2023 -

Steve Lewis Subaru responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe Clark General Manager

January 02, 2023

I was happy that my remote starter was replaced within an hour. Jesse Szewczyk was very helpful showing how to work my new remote. Gene Callahan More

by GENE8656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 02, 2023 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 02, 2023

2nd Outback we have purchased from Steve Lewis, good service, so had all my service done at Steve Lewis since 2012. More

by Teddie33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had one check me in and another check in out, both were great.
Jan 03, 2023 -

Steve Lewis Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

December 27, 2022

The service department is always willing to accommodate me when I need service or parts. Friendly and knowledgeable. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Dec 27, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review, Todd! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Steve Lewis Subaru to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

...
5
...