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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,364 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

September 30, 2021

Your service department was efficient, pleasant and talented!!!! I wish other dealerships ran as well as Steve Lewis!! Thanks. More

by paulalusardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Sep 30, 2021 -

Steve Lewis Subaru responded

Paula, We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

September 30, 2021

Vincent was wonderful to work with. He was sincere and I felt that I could trust him. I hope that he will still be working at Steve Lewis when I come back in a few years to trade this one in. Steve Lewis Su More

by CARYNHESSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Report | Print
Sep 30, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru, Caryn! Congrats on your new Subaru, and let us know if we can be of any more assistance! Joe Clark General Manager

September 30, 2021

Just got our new outback yesterday. Todd is nice and professional. The only problem is the car is a little bit pricy at this time. We will get another if the price come back to normal next year. More

by YANFENYOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Michael Teixeira
Report | Print
Oct 01, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for Todd, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 30, 2021

Clean and pleasant to deal with. Updates given as you wait, good customer service. Leave happy More

by CINDY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 01, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us, Cindy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

September 29, 2021

Would like my bill to be broken down by what parts, labor, hours for the More

by BETURNEYMARYELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 29, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly, we would be happy to address any concerns you may be having. We hope you will give us another opportunity to serve you! Joe Clark General Manager

September 29, 2021

Always exceptional service when I go. Everyone is so nice and always gets what needs to be done on my car! Won't go to any other dealership More

by priscillaortizx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 29, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your excellent experience with Steve Lewis Subaru. We truly appreciate your business, Priscilla. We hope to see you again soon! Joe Clark General Manager

September 29, 2021

The service was performed sooner than expected.. Very satisfied with the service and loaner vehicle. More

by SGINGOLD0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 30, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

September 28, 2021

The customer service folks were very attentive and helpful, Thank you, I appreciate your efforts. More

by JOANWROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 28, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 28, 2021

Went to service department for an oil change and tires rotation work completed in about an hour. More

by TOMFALL0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen, Jack Walczak, Jason Bastia
Report | Print
Sep 29, 2021 -

Steve Lewis Subaru responded

Tom, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 27, 2021

We are first time Subaru owners Roger our salesman delivered as promised with no pressure.Jack made it happen in the office now it’s all about the driving😁 More

by DMARCINOWSKI
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Report | Print
Sep 27, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that both Roger and Jack delivered such a great experience! Congratulations on your new Subaru! Joe Clark General Manager

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