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Steve Lewis Subaru
Hadley, MA
3,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 07, 2021
The vehicle was priced right abs most importantly the people were amazing. From the test drive to pickup where Rich was wiping down the car exterior before I drove off it was awesome. I will be back! people were amazing. From the test drive to pickup where Rich was wiping down the car exterior before I drove off it was awesome. I will be back! More
by GP
Verified CustomerEmployees Worked With
Michael Teixeira, Rich Grono, Ryan Spahl, Jack Walczak
October 04, 2021
Brian Kane and the rest of the team at Steve Lewis Subaru exceeded my expectations with their awesome customer service. I asked that my time there be short and sweet and Brian delivered! I have never had suc exceeded my expectations with their awesome customer service. I asked that my time there be short and sweet and Brian delivered! I have never had such a seamless experience buying a car. They gained a loyal customer. More
by GENAMCGINNES
Employees Worked With
Brain Kane, Jack Walczak
October 04, 2021
Auto service was performed in 30 minutes less than predicted. I was informed immediately via messages and phone call. The advisor immediately understood my somewhat unique requirements and immediately predicted. I was informed immediately via messages and phone call. The advisor immediately understood my somewhat unique requirements and immediately recommended the appropriate service. More
by BEEDWARDS66
Employees Worked With
Benny Cruz, Terra Hondrogen
October 04, 2021
Our salesman was extremely knowledgeable and helpful. There was a very slight occurrence when we came in to pick up our new car and he made every effort to have it taken care of right away. I bought a c There was a very slight occurrence when we came in to pick up our new car and he made every effort to have it taken care of right away. I bought a car from Todd 3 years ago and when I saw him in the dealership this time I immediately chose him for my salesman. Very happy with the friendly service More
by ANNMARIEPEDDLE
Employees Worked With
Todd Gerry
October 02, 2021
Went to get an oil consumption test. “ we will have you out of here in 30minutes”. I wouldn’t have minded that it took longer than promised if I didn’t realize they had finished but forgot about me in the out of here in 30minutes”. I wouldn’t have minded that it took longer than promised if I didn’t realize they had finished but forgot about me in the waiting room. I happened to glance outside where my car apparently had been there for some time. I asked them to check the oil cap because last time it was so tight the place I went to get oil (oil light went on), couldn’t get it off without a tool. It turns out it was again put on so tight the guy who checked me out had to get something to loosen it. This is a poor site. One has to rate one person before it accepts this review? No one I worked with is listed and I don’t know their names. I’ll have to make one up. More
by LEONORRODRIGUEZ
Employees Worked With
Cait Reese
October 01, 2021
As always, the people in the service department were helpful and went over everything with me each step of the way. I appreciate their thoroughness and their honesty and of course their expertise. Fro helpful and went over everything with me each step of the way. I appreciate their thoroughness and their honesty and of course their expertise. From the mechanics to the desk people I was treated with respect and excellent service. It is why I drive in from Pittsfield to have all me car service work done at Steve Lewis Subaru. Thank you once again. More
by MCOLE71
Employees Worked With
Benny Cruz, Terra Hondrogen
October 01, 2021
Outstanding customer service. Cheerful, friendly, laid back Staff. Comfortable building. Family owned atmosphere instead of corporate. back Staff. Comfortable building. Family owned atmosphere instead of corporate. More
by SUSANPERRYYOUNG
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold, Tyler Dubay-Martin
