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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,364 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

October 21, 2021

The Steve Lewis team did a good job servicing my Subaru. Thank you for your professionalism. More

by mandana1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 21, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

October 21, 2021

Stopped in to get an oil change. Always great service and very polite staff behind the counters. While there we looked at the used cars available and met with a super salesman, Roger Dugus, he showed a More

by T31515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Report | Print
Oct 24, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

October 20, 2021

We had a great experience. Everyone is always so respectful and concerned that they have done what they needed to do to please us!!!THEY DO!!!!! More

by ddavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 20, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

October 20, 2021

Staff was friendly and helpful. Service was quick and thorough. Everything was clearly explained to me. More

by CJCATMOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 20, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

October 18, 2021

Great service. Helpful. Explanations of services very clear and concise. Always very pleasant and helpful. More

by chrisglourenco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 18, 2021 -

Steve Lewis Subaru responded

Thank you for your business, Chris, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

October 18, 2021

Charged $50.00 to test my battery when I told them to just replace it More

by GPFLYER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not blaming him, Benny Cruz
Report | Print
Nov 04, 2021 -

Steve Lewis Subaru responded

Providing a positive experience is our top priority. We will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Joe Clark General Manager

October 16, 2021

I had great service and was treated with respect . Communication with keeping me informed could not have been better. More

by RMKOZAK248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Oct 18, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

October 15, 2021

Besides the car not being cleared of scratches and the bedazzled mirror, everything was fantastic. More

by ianepstein2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Chick, David Hanks, Michael Teixeira
Report | Print
Oct 15, 2021 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

October 14, 2021

Todd Gerry is such a good car salesman, this is the 2nd Subaru we have purchased through him. He kept right on the details and made it easy for us. More

by FERGANANDA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Michael Teixeira
Report | Print
Oct 15, 2021 -

Steve Lewis Subaru responded

We are very happy to hear that Todd provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

October 13, 2021

We were well taken care of with Joe Boucher! He was helpful and knowledgeable. He made the process easy, as did David. More

by wahrman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Joseph Boucher
Report | Print
Oct 13, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new purchase, and let Joe and David know if we can be of any more assistance! Joe Clark General Manager

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