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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

November 08, 2021

I've swapped from another Subaru dealer to Steve Lewis and the dealership is awesome. Fast service and oil changes. The guys in service even showed me why my $300 starter wouldn't work, and how to make More

by Jn01020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold, Benny Cruz, Rich Grono, Jack Walczak, Cait Reese, Tyler Dubay-Martin
Nov 09, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

November 05, 2021

Jessie and the service department are exceptional. Extremely helpful and professional. Jessie went above and beyond. More

by mjcanavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Nov 05, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jessie and the team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Joe Clark General Manager

November 05, 2021

Checked out the car after a battery failure. Found nothing wrong and didn’t charge for service call. More

by JAB4220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Nov 06, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

November 01, 2021

The Service Dept. is one of the best. They have always treated us with respect and honesty. We value their opinions and answers when we call with questions. We travel over 1 hour+ because we k More

by JOSEPHINE.LALIBERTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Ryan Spahl
Nov 01, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with both our service and sales department positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

October 30, 2021

Courteous. Service dept is great. Purchase was hassle free and I appreciated no upselling when I told them what I wanted. More

by MBAKER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Nov 01, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

October 28, 2021

I always get treated great every time that I go for any service. Keep up the great job! More

by fatal75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 28, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

October 28, 2021

Can't say enough seth is absolutely wonderful I'd buy from him again but they were a whole team helping and they helped and answer question but the car does speak for itself thank you again seth !!! More

by TERESA.GRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Michael Teixeira, Jack Walczak
Oct 28, 2021 -

Steve Lewis Subaru responded

Teresa, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

October 28, 2021

Kind, respectful, efficient— what more could one ask for? Honestly, it was a very pleasant experience! More

by NANCYKYLEKENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Oct 28, 2021 -

Steve Lewis Subaru responded

Nancy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

October 28, 2021

I can’t say enough good things about my last visit to Steve Lewis Subaru! We have bought three cars from these people, two new cars and this last one a super clean, beautiful 2019 Outback. From the fir More

by T31515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Ryan Spahl
Oct 28, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Roger and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Outback, and don't hesitate to reach out if you need anything else. Joe Clark General Manager

October 27, 2021

I bought my very first car here in 2008, and thirteen years later, just purchased my second. It means a lot to me that everyone was so helpful throughout the entire process, and I'm happy I could go back More

by Gena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Chick , Michael Teixeira
Oct 27, 2021 -

Steve Lewis Subaru responded

Congratulations on your new vehicle, Gena! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase! We look forward to continuing to serve you in the future! Joe Clark General Manager

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