Back

Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,364 reviews

November 16, 2021

They do a good job of communicating with you while your vehicle is being worked on . More

by j.count
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Nov 16, 2021 -

Steve Lewis Subaru responded

It's great to hear that Terra was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

November 16, 2021

I normally dislike going into a dealership ( from previous trips over previous years) I think your dealership has stepped up their game! It was procedural, methodical , courtesy and a pleasant ex More

by SJDDCARIGNAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira, Jack Walczak, Jason Bastia
Nov 17, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

November 15, 2021

Nothing special that went above and beyond my expectations. Obviously my car had more serious issues which never were pointed out. More

by creekscowboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t remember names
Dec 02, 2021 -

Steve Lewis Subaru responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Clark General Manager

November 13, 2021

Great to work with everyone is always so friendly. In Great to work with everyone is always so friendly. In and out always a pleasure! More

by GRONORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Brandon , Benny Cruz, Terra Hondrogen
Nov 14, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. Benny, Terra and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

November 12, 2021

I have a problem with the transmission losing problem for a couple of seconds at a time. I know a intermittent problem is hard to find but Jessie said it could not be duplicated and there was nothing on the More

by JOELAFLEUR52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
Nov 29, 2021 -

Steve Lewis Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. Thank you for reaching out to us, Joe. A representative from our dealership will be in touch with you soon. Joe Clark General Manager

Nov 29, 2021 -

JOELAFLEUR52 responded

Joelafleur52@gmail.com

November 12, 2021

Excellent service on my Forrester. They were consummate professionals courteous and attentive. I will have all of my service done at Steve Lewis. More

by WALTERDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Nov 12, 2021 -

Steve Lewis Subaru responded

Walter, We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

November 11, 2021

Steve Lewis Subaru service department is awesome, friendly, helpful, and they keep you updated as the job goes along. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Brandon, , Benny Cruz
Nov 11, 2021 -

Steve Lewis Subaru responded

Todd, Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Benny was able to help, and we hope to see you again! Joe Clark General Manager

November 10, 2021

I really enjoyed working with this dealership. Joe Boucher was very patient and understanding of what I was looking for in a car. More

by edesmarais581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Nov 10, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

November 10, 2021

Roger provided me with outstanding advice and Roger provided me with outstanding advice and service. I'm very pleased with the deal I made with Steve Lewis Subaru and I would highly recommen More

by DAVID.DWYER118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Nov 10, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

Nov 10, 2021 -

DAVID.DWYER118 responded

Jason: Thanks for your response. It was my pleasure to give you and Roger a glowing report on your service. Cheers. Dave Dwyer

November 10, 2021

They let me know when booking that it would take 6 hours and they could give me a loaner; I dropped the car off, got the loaner immediately. They texted me updates and let me know when my car was ready to g More

by gwendolynheaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 10, 2021 -

Steve Lewis Subaru responded

Thank you, Gwendolyn, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you again soon! Joe Clark General Manager

...
43
...