Steve Lewis Subaru
Hadley, MA
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The waiting room is terrible because of the acoustics. You can hear voices from all over the building mixed with bland radio. I wished I had earplugs. You can hear voices from all over the building mixed with bland radio. I wished I had earplugs. More
We brought up concerns about the car we were interested in, they listened and addressed all our concerns. I wound return to this dealership in the future for other vehicle purchases. Very good experience in, they listened and addressed all our concerns. I wound return to this dealership in the future for other vehicle purchases. Very good experience!! More
We went in to turn in our old leased Outback and investigate a new one. Scott drove the perfect one to the front of the lot and we were finished with the process in just over an hour! investigate a new one. Scott drove the perfect one to the front of the lot and we were finished with the process in just over an hour! More
Wonderfully prompt and highly professional service. I appreciate the updates via text as work progresses. Staff follows all safety (Covid...) protocols, which makes me feel safe. Thanks all. Kim appreciate the updates via text as work progresses. Staff follows all safety (Covid...) protocols, which makes me feel safe. Thanks all. Kim More
Mostly good experience with this dealership. Service took a little longer than expected. I like the cleanliness and spaciousness of the waiting area and bathroom. a little longer than expected. I like the cleanliness and spaciousness of the waiting area and bathroom. More
The atmosphere of the dealership was very relaxing which made shopping for a new car very enjoyable. There was absolutely no pressure from the dealer. He was extremely knowledgeable on the car and explain made shopping for a new car very enjoyable. There was absolutely no pressure from the dealer. He was extremely knowledgeable on the car and explained everything simplistically. It made it easy to decide to purchase the car. More
Your dealership is professional, thorough in its service department and has extremely communicative and friendly staff. I feel very confident that my Subaru Crosstrek is being well taken care of. department and has extremely communicative and friendly staff. I feel very confident that my Subaru Crosstrek is being well taken care of. More
They did a very quick walk-in 24K service for my 2018 Outback. I was in and out in under an hour. They also cleaned my windshield which was filthy; what a treat when I took the car the next night which Outback. I was in and out in under an hour. They also cleaned my windshield which was filthy; what a treat when I took the car the next night which was rainy and I could see great. More