Back

Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,364 reviews

December 06, 2021

Rich, Aaron, and Jack were very thorough, thoughtful, and helpful to us as we went through the process of purchasing a very special 2019 Subaru Outback. Each of them were friendly and happy to help us. A ver More

by 2busybees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak, Aaron Chick
Dec 06, 2021 -

Steve Lewis Subaru responded

Congratulations on the purchase of your Subaru Outback! Thank you for taking the time to share your five-star feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

December 06, 2021

I've been going there for 15 years. The work is always excellent They don't do anything unneccessary. They explain everything. I'n particular, Will, a service manager, always has time for me. No one More

by SHPETNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, David Hanks, Benny Cruz, Terra Hondrogen
Dec 06, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that you have enjoyed your service experiences with Will and our team. We do hope to see you again! Joe Clark General Manager

December 06, 2021

Service took longer than expected but I was given a satisfactory explanation for the delay. More

by WAWRIGH
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Dec 06, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

December 06, 2021

They did a god job. Very efficient and helpful. I get all my service there. Free coffee and water in the waiting room. More

by kafooster364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Dec 06, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

December 04, 2021

I find buying a new car somewhat nerve wracking, but Todd, with whom I've done business many times before, is calming and knowledgeable, attentive but not high pressure, the main reason I stay with Stev More

by JQUINN3299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Michael Teixeira, Seth Bourdeau
Dec 05, 2021 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Todd was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

December 03, 2021

I had an excellent experience with the dealership. Everyone was tremendously helpful and friendly during my visit. More

by ferraras5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Aaron Chick
Dec 05, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

December 02, 2021

Rich went out of his way to help me - found the right car without the hassle and the week after he invited me in to help me understand the computer system better - gave me a tutorial and even gave me a chord More

by MBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono, Jack Walczak
Dec 02, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Subaru and don't hesitate to reach out if you need anything else. Joe Clark General Manager

December 02, 2021

Seth was great. Friendly and very knowledgeable about the vehicle. It was a pleasure working with him. More

by STABLEINCAROL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Seth Bourdeau
Dec 02, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Seth here at Steve Lewis Subaru. Joe Clark General Manager

December 01, 2021

Thank you so much for prioritizing me to change my car's battery and for your advice and professionalism. (Thanks especially to Jake) More

by basileus.zeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
Dec 01, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

December 01, 2021

Always satisfied and always excellent service. Very friendly staff and willing to help out with any issues. More

by karenkrafts47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Dec 01, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

...
41
...