Steve Lewis Subaru
Hadley, MA
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Brandon was extremely helpful in the service dept. They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did not have to pay for the work done. Very impressive that the would go above and beyond expectations. Brandon set me up with a courtesy car for the 2 weeks it took to get the transmission. I was very impressed with the no cost repair and loaner car! Thank you!! More
Best service I've ever had. Will Lam and is team very very customer oriented . Order part and installed it properly. Will Lam and is team very very customer oriented . Order part and installed it properly. More
Recently brought my 2020 Crosstrek in for routine service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are so efficient and pleasant. More
Always great people to deal with friendly and professional. Great job knowledg. willing the additional distance to make sure customer is happy professional. Great job knowledg. willing the additional distance to make sure customer is happy More
brought my Forester in for service. Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me kno Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me know when my vehicle would be ready. Great service dept! More
I don't know who Michael Teixeira is. I worked w Brian Kane. Brian was available for questions at any time. His follow up was good. He really knows the vehicles well. I worked w Brian Kane. Brian was available for questions at any time. His follow up was good. He really knows the vehicles well. More
Everyone was helpful and welcoming. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. More