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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

December 22, 2021

When a safety issue arose on my wife's Forester, the folks at the dealership got me an appointment right away and solved the problem in less than an hour. Great work! More

by steve.weiss47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Benny Cruz, Terra Hondrogen
Dec 22, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

December 21, 2021

Appointment on time. Short wait time. Great service. Brandon is an excellent service advisor. He explained all questions I had. More

by grammyandpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Dec 21, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

December 21, 2021

A great place to buy a Subaru. The experience was always open, honest, comfortable and completely transparent. The sales associate, Brian, was a joy to work with. More

by EVANBSKIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Dec 21, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us, Evan. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Joe Clark General Manager

December 21, 2021

Brandon is always helpful and explains everything going on with your vehicle. I appreciate his honesty. More

by sunshine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 21, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our team here at Steve Lewis Subaru. Joe Clark General Manager

December 21, 2021

From my Salesperson Todd Gerry to Joe Clark who both handled my new car lease, I couldn’t have had better service. Such a pleasure to have such extraordinary service. My second car lease from Steve Lew More

by salcfull@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewis , Todd Gerry, Jack Walczak, Joseph Boucher
Dec 21, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Todd and Joe and hope you enjoy your 2nd new lease with us. We truly appreciate your feedback! Joe Clark General Manager

December 20, 2021

I knew exactly what I wanted before I talked to anyone, and my experience was smooth. More

by ELIJAH.LUCEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Dubay-Martin
Dec 20, 2021 -

Steve Lewis Subaru responded

We appreciate your business here at Steve Lewis Subaru. I'm glad to hear that we were able to assist you and that you had such a positive experience. Thank you for the five-star rating. We hope you will continue to enjoy your new vehicle, Elijah! Joe Clark General Manager

December 20, 2021

I paid in advance and was not told that there would be an additonal fee for labor. I did not appriciate that. On another note, I loved the shuttle and the driver who could not have been nicer who brought me More

by SHAPPYLOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Dec 20, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to leave us your feedback. We will be sure to share your comments with our team. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

December 20, 2021

Fast service. Very good counication throughout the service.remi ders about service were sent on regular basis. More

by DBCHICOPEE@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Dec 20, 2021 -

Steve Lewis Subaru responded

Thank you so much for your great review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

December 20, 2021

Above and beyond good service..Jessie was super helpful to getting my repairs taken care of in a timely f efficient manner. More

by harrker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
Dec 20, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to leave us a five-star rating. We look forward to sharing your compliments with Jessie and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Joe Clark General Manager

December 18, 2021

Wonderful service each time we go! We own four Subarus and wouldn’t go any where else for purchase or service! Jessie, Benny, Brandon, Taryn all wonderful in the service department. More

by H.CUNNINGHAM40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Tyler Griswold, Benny Cruz, Terra Hondrogen, Joseph Boucher
Dec 18, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

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