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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

January 20, 2022

My experience with Steve Lewis Subaru's service department is consistently excellent. No problem with scheduling online, dropping my car off and picking it up. Super easy and convenient! More

by POLYSEMICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 21, 2022 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

January 19, 2022

Routine oil change without an appointment. As always, they were fast, efficient and thorough. All work completed in 45 minutes. My only issue was the high cost of replacing a license plate bulb and the More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 19, 2022 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

January 18, 2022

Excellent service every time I go, however this time I had asked for the tire low warning light to be checked because my husband checked and filled the tires and the light stayed on. When I picked up the More

by hollyshobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
January 18, 2022

Hi I need an oil change on my wife’s car went in and they said they were booked up but they were trying to fit me in so I went in the waiting room and within 3/4 of an hour I was told the car was ready havin More

by TARDIFPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Benny Cruz
Jan 19, 2022 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 17, 2022

Excellent I bought all my cars there and recommended Subarus to many people in my neighborhood. Their service people in the sales departmenth More

by Jhansiavoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Benny Cruz, Terra Hondrogen, Jason Bastia
Jan 18, 2022 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 15, 2022

I am an oldster and have had cars since 1958. My wife and I started buying Subarus in 1988 and we have been unfailing pleased and impressed with both sales and service at Steve Lewis Subaru. This is the More

by draybeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 16, 2022 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 13, 2022

Did exactly what I needed for service in a timely manner. Polite efficient employees taking time for explanations., More

by MELINDACHASE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 13, 2022 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 12, 2022

New rear twilight finally in stock, made an appointment to have it replaced. Waited for the change out, took about 2 hours, service rep let me know the progress. No water or moisture in new lens. Will More

by Teddie33
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 12, 2022 -

Steve Lewis Subaru responded

Teddie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Joe Clark General Manager

January 12, 2022

As usual, I received excellent service done in a timely manner. My service representative was extremely helpful, responsive, and informative. I recommend Steve Lewis Subaru service and sales very highly. More

by lpareles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
Jan 12, 2022 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 12, 2022

Appointment was on time. Courteous, friendly and efficient service. It was a long service so I appreciated the comfortable and quiet waiting area (no TV). More

by BRUCEBIAGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 13, 2022 -

Steve Lewis Subaru responded

Bruce, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

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