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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

January 27, 2022

Excellent customer service beginning to end of visit. Will return for future needs. Work completed before initial estimate More

by johnce34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 28, 2022 -

Steve Lewis Subaru responded

John, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 26, 2022

Steve Lewis Subaru is an excellent dealership. Very clean on the inside and the service department is great! They won’t sell you anything you don’t need and they always answer any question I have. More

by arsalaank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl
Jan 26, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

January 26, 2022

They were on schedule for getting my recall work done in 2 hours. They were very courteous and professional. More

by mclea52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 26, 2022 -

mclea52 responded

Thank you very much for getting my recall work done in the scheduled amount of time, I am so relieved to finally get the recall work done. Everyone was very friendly and professional.

January 25, 2022

Excellent in providing info, teamwork and smooth processing to a very happy ending! I would recommend Subaru to anyone! More

by aandkchag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 25, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

January 25, 2022

2018 outback taken on time and ready for pickup as promised by courteous sevice rep. Very pleased. More

by pncwhitham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 25, 2022 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 24, 2022

I could not be happier or more pleased with Mr. Zanetti. What an asset to the Steve Lewis Subaru organization. Mr. Zanetti responded to all my inquiries in a timely fashion either by text message, phone m More

by TLBM228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Jan 24, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Vincent Zanetti had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. please don't hesitate to reach out if you need anything else. Joe Clark General Manager

January 24, 2022

Major service was done properly and promptly and finished 1 hr. before estimated time for pick up More

by R.S.CARROLL
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 24, 2022 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 24, 2022

I felt that I left my car in good hands. The service was excellent, and I felt informed and engaged. More

by sberman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 24, 2022 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

January 20, 2022

During visit to buy (another) car for daughter - f irst Sales Rep I talked to was very rude. Did not buy from him. Business Dept. did not follow what I asked them to do. I wanted to pay cash for a remot More

by catcabey1212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Gerry, Michael Teixeira, Tyler Griswold, Ryan Spahl
Feb 06, 2022 -

Steve Lewis Subaru responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing us with your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Clark General Manager

January 20, 2022

Everyone was professional and polite. Service was excellent and done in timely manner. Great place to buy a car. More

by arlene218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 20, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind review, Arlene. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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